Ratings based on 988 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Tracy, Hotel Management
Dear Guest,Thank you for sharing your rating with us. We look forward to providing you with an even better experience in the future!
by A verified traveler
Posted 19 Sep 2024
Friendly staff...clean large rooms...quiet area...
by A verified traveler
Posted 19 Sep 2024
Price, cleanliness. condition of the rooms was very good.
by A verified traveler from Garden grove
Posted 10 Sep 2024
look and smell weathered. The staff are frendly.
Comment from Hotel Management
11 Sep 2024 by Tracy, Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear that you found our staff friendly. We apologize if the appearance and smell of the property didn’t meet your expectations. Your comments are valuable to us, and we’ll work on making improvements. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 9 Sep 2024
Would not recommend
Comment from Hotel Management
9 Sep 2024 by Tracy, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we'll use them to improve our services. We hope you might give us another chance in the future to provide a better experience.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Jane , Hotel Management
Dear Guest, Thank you so much for your positive rating! We’re delighted to hear that you had a great experience with us. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back in the future
by A verified traveler
Posted 6 Sep 2024
A/C was out on the whole property. Room was extremely dirty
Comment from Hotel Management
8 Sep 2024 by Jane , Hotel Management
Dear Guest, Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the A/C being out and the cleanliness of your room. This is not the standard we strive to maintain. Your feedback is crucial for us to make improvements, and we will address these concerns with our team immediately. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 29 Aug 2024
DO NOT COME HERE!! First off when I first got there and it was time to pay there credit card machine wasn’t working but was acting like I didn’t have the funds to pay after my second card and even ask “are you sure you have money?” Like really? I wouldn’t be here if I didn’t. That’s the first red flag. The room smelt horrible and not just that we were greeted by a house roach on the microwave and a dead water bug in bathroom. Horrible place!
Comment from Hotel Management
8 Sep 2024 by Jane , Hotel Management
Dear Guest, Thank you for sharing your experience. We are truly sorry for the issues you encountered during your stay. It’s unacceptable that you faced problems with the payment process, and we regret the condition of the room and the presence of pests. This is not the level of service we aim to provide. Please know that we are taking your feedback seriously and will address these concerns with our team to prevent future occurrences. We apologize for the inconvenience and hope you will consider giving us another chance to improve your experience.
by A verified traveler
Posted 27 Aug 2024
lovely stay, beautiful aesthetic, good people
Comment from Hotel Management
28 Aug 2024 by Tracy, Hotel Management
Dear Guest,Thank you for your kind words! We’re delighted to hear you enjoyed your stay and appreciated the aesthetic of our property. Our team is always here to ensure you have a wonderful experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 Aug 2024
Cute and very affordable place to stay. I enjoyed it and will be coming again. Thanks!
Comment from Hotel Management
28 Aug 2024 by Tracy, Hotel Management
Dear Guest,Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay and found our place both cute and affordable. We look forward to welcoming you back on your next visit. Thanks again for choosing us!
