Ratings based on 677 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
It’s a nice place, not quite what we wanted, to close to the highway but the staff are nice, the room was clean, and it’s a very nice place
Comment from Hotel Management
25 Dec 2024 by Manager, Hotel Management
Hello Mark, We appreciate your kind words about our staff and cleanliness. Your feedback regarding the location near the highway has been noted for future improvements. We are delighted that you found the hotel to be a nice place overall. Thank you for choosing to stay with us.
by A verified traveler from Kingsville
Posted 20 Dec 2024
Very clean and safe area
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Roxanne,We are pleased to hear that you found our hotel's cleanliness and the surrounding area to meet your expectations. Guest safety is our top priority, and we are glad you felt secure during your stay. Should you have any further feedback or if we can assist with anything else, please do not hesitate to contact us.
by A verified traveler
Posted 8 Dec 2024
This is not a high-end property, but what it does, it does well. Love the kitchen in each room, great for breakfast. Very clean and spacious. Downsides are: no restaurant and freeway noise. But I knew that going in, and the price is good. Highly recommended if you need a clean, spacious room with a kitchen and you don't mind the freeway noise. We didn't bring our doggie, but they are allowed, which is a big deal for anyone traveling with their favorite beast!
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Leonard,We appreciate your detailed feedback on your recent stay with us. It's great to hear that you found our rooms clean, spacious, and well-equipped with a kitchen. While we understand the noise from the freeway can be a challenge for some, we're glad you found the pricing to be good value. It's wonderful to know you would recommend our pet-friendly property to fellow travelers. We hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 8 Dec 2024
Air conditioner froze up during the night, which made the room hot even though it was cold outside. Coffee pot was missing from the machine, I had to get creative to get the coffee out. Bed was rock hard and lumpy felt like sleeping on rocks.
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Karrie, Thank you for taking the time to share your recent experience with us. We regret to hear about the inconveniences you encountered during your stay. Your feedback is valuable, and we have shared your comments with the relevant departments for further review and improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 5 Dec 2024
Very good great location and bed comfortable
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Adriana,We are pleased to hear that you enjoyed our convenient location and found our beds comfortable during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We hope to welcome you back in the future for another positive stay.
by A verified traveler
Posted 30 Nov 2024
I had an issue with the room when i arrived the front desk clerk was very courteous and gave me another room. 5 stars for him.
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello harolyn,We appreciate your kind words regarding our front desk clerk's service. We strive to ensure our guests have a comfortable stay and are pleased to hear your issue was resolved promptly. Your positive feedback motivates us to continue providing excellent customer service.
by A verified traveler
Posted 28 Nov 2024
Love the room. Has kitchenette, comfy bed
Comment from Hotel Management
30 Nov 2024 by Manager, Hotel Management
Hello Elizabeth,We are delighted to hear that you enjoyed the room with its kitchenette and comfortable bed. Your positive feedback is greatly appreciated! If you have any future questions or need assistance, please reach out to us directly.
by A verified traveler
Posted 22 Nov 2024
Clean, updated & comfortable. Thank you!
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello DEBORAH,We appreciate your positive feedback on our clean, updated, and comfortable accommodations. Your satisfaction is important to us, and we are thrilled to hear that you enjoyed your stay. If you have any further comments or need assistance, please feel free to reach out to our management team. Thank you for choosing to stay with us!
by A verified traveler from Las Vegas
Posted 21 Nov 2024
I like that it was near a lot of food options. Near the highway. Quiet property. Staff was awesome.
Biggest complaint was that there wasn’t a shower hook near the shower. I’d definitely stay there again!
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Alexandra,We are glad to hear that you enjoyed our convenient location and peaceful property, as well as the excellent service provided by our staff. We appreciate your feedback regarding the shower hook and will share it with our management team for further review. We look forward to welcoming you back on your next visit.
by A verified traveler from Encinitas
Posted 3 Nov 2024
Ok
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello tony, Thank you for sharing your feedback with us. We appreciate your insights and will use them to improve our services for future guests. Please feel free to reach out to our management team for further assistance or to discuss your stay in more detail.
