Ratings based on 650 Verified Reviews

3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Very nice people no issues. Hot tub didn't work but not a big deal for me
1 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Kush B, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
2 out of 5
by A verified traveler from Eagle Pass

Posted 25 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Kush B, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Kids loved the pool.
1 out of 5
by A verified traveler

Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Kush B, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
2 out of 5
by A verified traveler

Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Kush B, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Bed was hard
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2024
5 out of 5
by A verified traveler

Posted 30 Sep 2024
The property had bugs. Spider in the shower . Roaches on the walls.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2024