Ratings based on 279 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Very clean and very friendly staff
Comment from Hotel Management
17 Dec 2024 by Home2 New Albany Ohio , Hotel Management
Thank you for the great review!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by -HOME2 SUITES NEW ALBANY, Hotel Management
thank you for the great review!
by A verified traveler from cincinnati
Posted 22 Oct 2024
I called the front desk and no one answered and then I went to the front desk to help
Me and no one was there. I slept with my winter coat on and it was absolutely freezing cold in my room.
Comment from Hotel Management
22 Oct 2024 by Home2 New Albany Ohio , Hotel Management
Thank you for the time you took for this review, we look forward to seeing you again!
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Home2 New Albany , Hotel Management
Thank you for the review!
by A verified traveler
Posted 18 Aug 2024 on Hotels
Our stay was very comfortable everyone was very helpful. Our room was very clean and would definitely stay here again.
Comment from Hotel Management
19 Aug 2024 by Home2 Suites New Albany, Hotel Management
Thank you for the great review!
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Home2 Suites New Albany, Hotel Management
Thank you for the great review!
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Home2 Suites New Albany , Hotel Management
Thank you for the great review!
by A verified traveler
Posted 3 Aug 2024
Mayden G was the very best. Friendly and efficient.
Comment from Hotel Management
4 Aug 2024 by Home2 Suites New Albany , Hotel Management
Thank you for the great review!
by A verified traveler
Posted 1 Aug 2024
Very clean, we had an abundance of towels, pull out bed was fairly comfy for the kids, coffee was strong all good. We were in town for a family reunion and had other family in the hotel. It was nice to have areas where we could get together.
Comment from Hotel Management
2 Aug 2024 by Home2 Suites New Albany , Hotel Management
Thank you so much for the great review!
by A verified traveler
Posted 26 Jul 2024
Wished they had more washers as this is an extended stay but LOVED this location
Comment from Hotel Management
26 Jul 2024 by Home2 New Albany , Hotel Management
thank you so much for the positive review!
