Ratings based on 457 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by R Dennis, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express New Albany.Please know that your feedback is extremely valuable to us. Thank you for your kind review of your recent stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler
Posted 30 Sep 2024
Staff was great
Comment from Hotel Management
30 Sep 2024 by R Dennis, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express New Albany.Please know that your feedback is extremely valuable to us. Thank you for your kind review of your recent stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler
Posted 22 Sep 2024
Quiet and comfy, friendly staff!
Comment from Hotel Management
23 Sep 2024 by R Dennis, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW ALBANY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler
Great stay
Posted 21 Aug 2024 on HotelsGreat hotel. Lots of stuff nearby but quiet in the room. Room was great, service friendly, terrific breakfast. Very comfortable. Would stay again.
Comment from Hotel Management
21 Aug 2024 by R Dennis, Hotel Management
Please know that your feedback is extremely valuable to us. Thank you for your kind review of your recent stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler
Posted 20 Aug 2024
Very clean and friendly staff! Wish all Holiday Inn Express took pets.
Comment from Hotel Management
21 Aug 2024 by R Dennis, Hotel Management
Please know that your feedback is extremely valuable to us. Thank you for your kind review of your recent stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler
Excellent stay
Posted 1 Aug 2024 on HotelsEveryone was so kind and friendly. Coffee was amazing and rooms were very clean. Price was perfect
Comment from Hotel Management
1 Aug 2024 by R Dennis, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express New Albany.Thank you for the kind review of your recent stay with us! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely, Director of Sales
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by R Dennis, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express New Albany.Thank you for the kind review of your recent stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by R Dennis, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW ALBANY.Please know that your feedback is extremely valuable to us. Thank you for your kind review of your recent stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Director of Sales
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by R Dennis, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW ALBANY.Please know that your feedback is extremely valuable to us. Thank you for your kind review of your recent stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Director of Sales
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
30 Jul 2024 by R Dennis, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW ALBANY.Please know that your feedback is extremely valuable to us. Thank you for the kind review of your recent stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
