Ratings based on 260 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sarasota
Posted 30 Sep 2024
new
by A verified traveler
Posted 24 Sep 2024
Over priced for a regular hotel room. Giving the costly amenity’s. Dirty and overrated.
Comment from Hotel Management
26 Sep 2024 by Courtyard New Albany, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us, as it is below our standard. I sincerely apologize for failing to meet your expectations and hope that you may give us another opportunity to exceed your expectations.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 3 Sep 2024
Property was very clean. Just seemed bare bones
by A verified traveler
Posted 18 Aug 2024
Nice clean
by A verified traveler
Posted 4 Aug 2024 on Orbitz
Nice property. The pool is quite small. When making the reservation, we thought breakfast was included, rather than extra. Perhaps that is standard for this brand of hotel, but it wasn’t clear on the listing.
by A verified traveler from Avon
Posted 30 Jul 2024
This is our go to property for Columbus visits
by A verified traveler
Posted 29 Jul 2024
by A verified traveler
Posted 26 Jul 2024
Loved the Fire place and restaurant
by A verified traveler from Spring Valley
Posted 19 Jul 2024
Clean and quiet
