Ratings based on 306 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2024
Many items not functioning including hot tub in room that did not heat; room refrigerator that did not work. Hotel took unreasonable mark up on concierge services it arranged
by A verified traveler
Posted 25 May 2024 on Hotels
Was nice
Comment from Hotel Management
2 Jul 2024 by Nilüfer, Hotel Management
Dear vladimir, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 10 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department
by A verified traveler
Posted 1 Apr 2024
We expected way more from this hotel than what we received. Firstly the floors were dirty and the toilet was leaking water onto the floor for our entire stay. We had the jetted bath in the room and every time we used it a FOUL smell came from the sink, the plumbing is so badly done. The “special” rooms are just cheap luxury. AND they are NOT sound proof like they advertise. We could hear entire conversations from the room next to us. The location was also inconvenient, the hotel is about 20 minutes away from all the main attractions of Cappadocia. Overall, don’t waste your money on cheap luxury. We stayed at a smaller hotel in the main city for our last night and we loved it, and it was half the price.
by A verified traveler
Posted 22 Nov 2023
Comment from Hotel Management
30 Nov 2023 by Nilüfer, Hotel Management
Dear Hazrat, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department
by A verified traveler
Posted 30 Sep 2023
The location is not good and too far
by A verified traveler from DORAL
Posted 25 Sep 2023
Excelente si quieres desconectarte del ruido y la población, restaurante y bar muy bueno y la atención de primera. No l servicio de spa es 5 estrellas. La habitación, muy amplia y cómoda.
Comment from Hotel Management
25 Sep 2023 by Guest Relations, Hotel Management
Dear Jania, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department
by A verified traveler
Posted 11 Sep 2023 on Hotels
From check in to check out the stay was wonderful. We stayed in the stan room with its own pool and sauna. It was beyond amazing. The decor of the room (for anniversary) was a nice touch. The entire hotel was so gorgeous, i couldnt stop taking pictures. Room service was fast and delicious. We were gifted champagne on arrival and a beautiful gift box with snack on departure. I would definitely stay again.
Comment from Hotel Management
12 Sep 2023 by Guest Relations, Hotel Management
Dear Rashonda, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 10 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department
by A verified traveler
Posted 31 Aug 2023
The staff were nice and friendly.
Comment from Hotel Management
1 Sep 2023 by Guest Relations, Hotel Management
Dear Samira, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department
by A verified traveler
Posted 17 Aug 2023 on Hotels
Comment from Hotel Management
17 Aug 2023 by Guest Relations, Hotel Management
Dear Hesham, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 10 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department
by A verified traveler
Posted 3 Aug 2023
Great service, facilities and food. Assisted with all sorts of activities… 5 STARS in my book…
Congratulations and thank you to the ENTIRE staff at the Hill
Comment from Hotel Management
3 Aug 2023 by Guest Relations, Hotel Management
Dear Victor, First of all, thank you very much for taking the time to rate your vacation. As the entire Kapadokya Hill Hotel & Spa family, your satisfaction is a source of motivation for us. Therefore, we were very happy that you rated our hotel with a 5 score. Finally we will be glad to welcome you again on your next holiday. Sincerely, Kapadokya Hill Hotel & Spa Guest Relations Department
