Ratings based on 95 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 30 Jul 2023 on Hotels
by A verified traveler
Posted 22 Jun 2019
The staff was so kind and even though there was a language barrier they tried there hardest to make sure we were welcomed and to make sure we had everything we needed. The room was a bit small, but for one night we managed fine. The only easy feedback to owners would be to upgrade the pillows to something that is more than an inch thick, but overall we were happy and would stay there again, because they were over the top welcoming.
Comment from Hotel Management
19 Jul 2019 by Jeanne Trainee, Hotel Management
Hello,
Thank you for rating the hotel, we take into account your comment.
Best regards
by A verified traveler
Find another hotel
Posted 29 May 2019 on HotelsFor the price there have to be better options. Though the hotel had safe storage for our bicycles, improvement is needed in many areas. Checkin was supposed to begin at 4pm. After waiting around for about 45 minutes the receptionist finally arrived with no apology or kindness. If we hadn’t already paid for the room, we would not have waited. The room was old and mostly clean, but not to par with most hotels. There was no toilet paper in the room upon checkin. WiFi only worked well in the lobby. Before we departed the next morning, the same receptionist tried to open our door with another key, but we thankfully had our key in the door so it wouldn’t work. All in all, our worst hotel stay of our 5 week trip so far.
Comment from Hotel Management
29 May 2019 by lysiane MARTIN, Hotel Management
Mrs,
I am really sorry for all these inconveniences.
I take your remarks into account and will do what is necessary so that this does not happen anymore.
The reception is from 16:30 to 21:00.
Regards,
The direction
by A verified traveler
Posted 19 May 2019
We arrived and there was no one. We rang the bell so long. Then we called up. It was good we had a phone. We had 3 luggages & 1 is very heavy. We had to go up to the 3rd floor through a narrow stair flight. The room was clean. It was about 3-5 minutes walk to St. Bernadette’s Shrine. We had a long walk to find a grocery to buy water & stuff. You need to get taxi number in your return to the train station. If you have not much luggage just walk.
Comment from Hotel Management
30 May 2019 by Lysiane, Hotel Management
Dear,
the reception is open from 4.30 pm to 9 pm and we are sorry for not having been present at your arrival. Our customers can reach us at any time as you have done by phone and enter with a security access code.
It is true that we do not have an elevator, it is not possible to install one.
We thank you for your comment and we apologize for not having fully satisfied you.
Regards,
The direction
by A verified traveler
Posted 20 Apr 2019 on Hotels
This place is local and close to everything; but do not expect from a two star hotel. The receptionist and her assistant was extremely helpful and accommodating; they made a huge difference.
Comment from Hotel Management
30 May 2019 by Lysiane, Hotel Management
Thank you for your return, we take into account your remarks.
The direction
by A verified traveler
Great experience
Posted 29 Dec 2018 on HotelsGreat location. Nice cosy hotel. Very clean. Lovely staff.
Comment from Hotel Management
11 Jan 2019 by lysiane, Hotel Management
thanks a lot!
it's a pleasure.
by A verified traveler
Great overnight stay
Posted 23 Aug 2018 on HotelsOvernight stay on the way across France.
Comment from Hotel Management
3 Sep 2018 by Lysiane MARTIN Directrice, Hotel Management
thank you for your positive feedback, I hope your trip went well!
by A verified traveler
Posted 27 Jul 2018 on Hotels
Checking in was so easy. Madame Lysiane Martin at the front desk was so nice and very accommodating. And also kudos to the lady serving breakfast. 🙂 Sorry I forgot her name.
Comment from Hotel Management
6 Aug 2018 by Lysiane MARTIN Directrice, Hotel Management
Thank you very much for your kind feedback. Please note that we make every effort to ensure that your stay in our hotel is very pleasant. All the best
Lysiane
by A verified traveler from Hong Kong
Posted 21 Jul 2018
the staff was very friendly but the room is so so!
Comment from Hotel Management
23 Jul 2018 by Lysiane MARTIN Directrice, Hotel Management
Thanks a lot.
