Ratings based on 201 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Aug 2024
no complaints
Comment from Hotel Management
27 Aug 2024 by Hotel Viktoria Köln, Hotel Management
Vielen Dank für diese tolle Bewertung!
4 out of 5
by A verified traveler

Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by A.R., Hotel Management
Herzlichen dank für Ihre Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Gerne würden wi Sie wieder einmal in unserem Hause begrüßen.Herzlichst, Ihr Hotel Viktoria
5 out of 5
by A verified traveler

Posted 24 Jun 2024
A lovely place with lots of character.
Comment from Hotel Management
24 Jun 2024 by Hotel Viktoria, Hotel Management
Thank you very much for the 5 Stars :-)
3 out of 5
by A verified traveler

Posted 16 Feb 2024
Comment from Hotel Management
10 Apr 2024 by A.R., Hotel Management
Hoppla......, was stimmt nicht an Ihrem Aufenthalt. Lassen Sie uns das gerne wissen und wir können etwas dagegen tun!Herzlichst, Ihr Hotel Viktoria
5 out of 5
by A verified traveler

Posted 1 May 2023
Location was great, room was very comfortable, staff were friendly and helpful. The only 2 things which could be better are the pillows and towels.
Comment from Hotel Management
2 May 2023 by Hotel Viktoria, Hotel Management
Thanks a lot for the wonderful rating. We are still working to satisfy all our guests and hope to reach it some time. Thank you also for your critic.Best regards
4 out of 5
by A verified traveler

Posted 27 Jan 2020 on Hotels
Comment from Hotel Management
29 Jan 2020 by Hotel Viktoria, Hotel Management
Lieber Gast, vielen Dank für Ihre Zeit und ihr tolles Feedback. Lassen Sie uns bei Ihrem nächsten Aufenthalt doch gerne wissen was wir tun können um Sie von vollen 10 Punkten überzeugen zu dürfen. Viele liebe Grüße von ihrem Viktoria Team aus Köln!
4 out of 5
by A verified traveler

Posted 17 Nov 2019
Nice old heritage building. Close to the river and a few minutes from the zoo and botanical garden. Just 20 minute walk to the city centre and cathedral. No bath tub in my room, room quite small but comfortable.
Comment from Hotel Management
18 Nov 2019 by A. Rentrop, Hotel Management
Thanks for your rating! Most of our guests need a shower not a bath tub, that's why we only have showers in the room. Best regards Hotel Viktoria Köln
5 out of 5
by A verified traveler

Posted 20 Oct 2019
Comment from Hotel Management
24 Oct 2019 by A. Rentrop, Hotel Management
Vielen lieben Dank für die Bewertung!
5 out of 5
by A verified traveler

Posted 19 Oct 2019 on Hotels
Comment from Hotel Management
22 Oct 2019 by A. Rentrop, Hotel Management
Wow! Thaks a lot for the rating!
5 out of 5
by A verified traveler

Posted 27 Sep 2019
Comment from Hotel Management
10 Oct 2019 by Hotel Viktoria/A. Rentrop, Hotel Management
Thanks a lot for the wonderful rating.