Ratings based on 119 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Commerce Township
Posted 21 Oct 2024
Good enough for business trip
by A verified traveler
Posted 13 Aug 2024
Property and Staff are 10 Stars
Negative - no air conditioning, no lunch/ dinner dining.
Comment from Hotel Management
13 Aug 2024 by Best Western Comfort Business Hotel, Hotel Management
Dear Guest, thank you very much for kind feedback. We are glad that you enjoyed your stay. Best regards Your Team BW Neuss
by A verified traveler
Posted 2 Aug 2024
Convenient location!
Comment from Hotel Management
5 Aug 2024 by Best Western Comfort Business Hotel, Hotel Management
Dear Guest, thank you very much for kind feedback. We are glad that you enjoyed your stay. Best regards Your Team BW Neuss
by A verified traveler
Posted 9 Dec 2023
by A verified traveler
Posted 4 Dec 2023
by A verified traveler
Posted 14 Nov 2023
Very clean, quiet and hospitable. Excellent breakfast, varied and tastefully prepared. Staff from the kitchen and housekeeping are very polite , friendly and helpful. The room was spacious, with high ceiling and large windows. Very nice stay.
Comment from Hotel Management
15 Nov 2023 by Team, Hotel Management
Dear Guest,Thank you very much for your kind feedback. We are pleased that you enjoyed your stay with us and we would be happy to welcome you to Neuss at any time.Your team from the Best Western Hotel
by A verified traveler from Flushing
Posted 6 Aug 2023
Overall a decent budget hotel to stay overnight. Free and sufficient parking space. The staff at the breakfast was super friendly and very nice to our kids!
Comment from Hotel Management
11 Aug 2023 by Best Western Team, Hotel Management
Dear Guest,thank you very much for kind feedback. It will be our pleasure to welcome you and your family again at our hotel.We wish you all the best.Kind regardsYour Team from Best Western Hotel Neuss
by A verified traveler
Posted 14 May 2023 on Hotels
Comment from Hotel Management
24 May 2023 by team, Hotel Management
Dear Guest, thank you very much for your feedback. We are sorry but we could not find you at our system so it would be nice if we knew when you stayed at our hotel.Best regardsBest Western Hotel Neuss
by A verified traveler
Posted 22 Aug 2022 on Hotels
by A verified traveler
Posted 2 Jul 2022
