Ratings based on 132 Verified Reviews

4.7 out of 5
73% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Quiet and big room

Posted 16 Aug 2024 on Hotels
Very quiet place. High standard big rooms. Beautiful park around property. Good restaurant.
5 out of 5
by A verified traveler

Beautiful, quiet hotel with friendly staff!

Posted 4 Sep 2021 on Hotels
Very nice hotel with spacious modern rooms. The surroundings of the hotel are amazing, lots of green, sounds of nature and very peaceful. The wellness are is simple, but very nice to enjoy for a bit before going to sleep. The staff was super friendly and I would definitely come here again. Another plus point for the planet as the hotel makes use of refillable shampoo/handsoap and towels are left in the room to use multiple times when you hang them on the heater!
Comment from Hotel Management
4 Sep 2021 by Cindy Mägdefrau - Front Office, Hotel Management
Dear Guests, We really appreciate your lovely comment and that you enjoyed your stay in our hotel. We looking forward to welcome you again at Neuhardenberg. Sunny regards Cindy Front Office
2 out of 5
by A verified traveler

Really Not great

Posted 18 Aug 2019 on Hotels
There was no English speaking personel, the entire place seemed closed and deserted, the restaurant and bar pretty much always closed, although the room was cleaned every day the coffee and water were not replenished, so had to buy coffee and water in town for all remaining days of my stay. No morning paper. No advice where to go for a breakfast, so never had the breakfast I've paid for. in the room there was no menu nor telephone number how to call 24h room service - which would be helpful considering the place seemed shut down permanently. The place is very expensive being advertised as 5 star...for this you expect some 5-star service. Not impressed.
4 out of 5
by A verified traveler

Amazing

Posted 5 Aug 2018 on Hotels
The room was very nice especially the bathroom because, it was very big and comfy. The breakfast was also amazing.
4 out of 5
by Thorleif from Åmot

Hotel with a soul

Posted 6 May 2015 on Hotels
This hotell will give you Peace if you need it. Perfect location beautiful surroundigs and very good service. Will visit again.
Comment from Hotel Management
28 Jun 2016 by Priebe, Hotel Management
Dear guest, thank you for your nice words. We appreciate your comment very much! Best regards Jagoda Priebe Front Office Manager
3 out of 5
by peter from Cambridge

The hotel would have potential if managed properly

Posted 9 Mar 2015 on Hotels
No wifi in room and even wifi in public areas did not allow me to access my e mails. Staff showed no interest. It took me one and a half hours to check out. Beds too small and not as requested. They ignored my order in the restaurant. Staff were unhelpful and rude.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2024 on Hotels
5 out of 5
by A verified traveler

tolle Unterkunft

Posted 14 Jun 2024 on Hotels
tolles Zimmer, super Frühstück
5 out of 5
by A verified traveler

Perfection in the tranquility

Posted 24 May 2024 on Hotels
I really felt like more attention cannot be paid to a guest than here. It is just as perfect as it is!
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Sehr freundliches und hilfsbereites Personal!
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