Ratings based on 335 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2025
by A verified traveler
Posted 5 Jan 2025
Loved all the sculptures and artwork throughout the property. It created a great atmosphere! Restaurant was great.
by A verified traveler
Posted 5 Jan 2025
The staff are not accommodating. There aren’t any elevators to reach to the 3rd floor of the property. I was responsible for carrying all of my luggage upstairs to the room. The menu doesn’t have much variety of choices. I went to the spa because I wanted a facial and the spa isn’t anything I expected it to be . The furniture was all thrown around and unorganized. I’d never stay her again.
by A verified traveler
Posted 3 Jan 2025
First of all room were big and spacious, was my birthday weekend trip mu hubby flew in for it, like the scenery beach the pool which i never got into sad was ..but my hubby fulljoy it for me, I will stayed there again for sure
by A verified traveler
Posted 2 Jan 2025
Nice clean place, smooth communication despite the language barrier. I would definitely stay there again.
by A verified traveler from Ridgecrest
Posted 2 Jan 2025
Thanks to the staff we had a wonderful stay! The grounds and room were in excellent condition with the lone exception of faded/peeling paint on exterior art (a very minor issue).
by A verified traveler
Posted 2 Jan 2025
This is not a 4 star hotel. It's more like a motel. The rooms are very small and many have views of the parking lot. Some staff are very rude including the owner who scolded me for asking for towels. I don't know who does the ratings but I think it is a 3 star at best.
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 1 Jan 2025
This is not a 4 star hotel. It's run down. The restaurant is poorly run, albeit a picturesque location. Rooms are sparse. There's no real beach, it has concrete erosion barriers; however I'm not sure you'd want to swim in the lagoon. The docks are a failed construction project, dangerous for children. It has a certain Je ne sais quoi, which is dirty charm. Great nearby restaurants.
by A verified traveler
Posted 31 Dec 2024
Staff is really substandard service. One of black lady with braided hair was really rude and not having intention to serve guest with right attitude. I have noticed her 3 guest ahead of me and including me to show even small courtesy. I spoke with her manager, he seems okay but both of them declined to give their names. But overall is average place to stay.
