Ratings based on 6 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disappointed
Posted 27 Mar 2023 on HotelsThe property was not ready. There was no bathroom door, bath mat or waste basket.
There is no coffee maker and there are no curtains. Pigeons are nesting outside the two windowsand there is bird poop everywhere. Not a great view.
The bedroom is very cramped so we had to use the pull out bed from the sofa for one of us to sleep.
This took up most of the room in the sitting area.
For the price it was very disappointing.it was non refundable otherwise we would have moved.
by A verified traveler
Posted 16 Jul 2021
Manager very nice
Comment from Hotel Management
15 Dec 2021 by Prince, Hotel Management
Thank You
by A verified traveler
Perfect apartment with awesome view
Posted 11 Dec 2019 on HotelsFrom the minute I just opened the door all looks perfect.
vey big windows with awesome sea view.
apartment very clean with modern design.
I had everything I need like in my home.
location also was excellent for me.
by A verified traveler
Great Location
Posted 14 Nov 2019 on HotelsVery good location. all new and stylish.
Thank you for outstanding personal service.
by A verified traveler
Very good place
Posted 30 Jul 2019 on HotelsI recommend this place. This is very comfort and beautiful apartment. and I had everything I need. all new and clean. Really perfect service
Comment from Hotel Management
1 Aug 2019 by Prince, Hotel Management
Our pleasure to give the best service
by A verified traveler
It's an Air BNB
Posted 22 Jul 2019 on HotelsNothing wrong with the service or the room itself but everyone should be warned that this is not a hotel. This is an Air BNB that found itself onto hotels.com. It was very difficult to find and upon arrival, I found myself in an apartment lobby and was greeted by the host himself. Very friendly but the overall experience was that of an Air BNB, not hotel. I had to request towels, the A/C to be turned on, soap, etc. There was not even a handle for the shower head. Plus, I had to pay an additional $84 USD upon arrival which was hidden in the fine print. If you are comfortable with an Air BNB experience, this place is for you but if you want a hotel, find a real one!
Comment from Hotel Management
22 Jul 2019 by Prince, Hotel Management
We waited for this guest until 3 AM until he arrived from airport.
We gave him as a free of charge full chocolates, drinks, coffee, juice, popcorn that every other hotel could charge for this extra $50. but we just wanted make our guest happy.
We clean this apartment for 6 hours before guest arrived but he decide that he not need to pay for cleaning service and let us wait 2 days until he agreed to pay. we think everybody should respect others work for we can continue provide best service.
We not sure if guest rank us or Hotels.com website.
But this is one of the best luxuries Apartment in Israel you can find in Hotels.com
We understand that guest didn't happy to pay for cleaning, and let us clean after he left more 3 hours so we not surprise from this comment
