Ness Hotels

"Everything was fine, just one niggle, the bed was in need of a mattress topper as I could feel the mattress springs digging into my back! The facilities and spa treatments were excellent, and I’d like to return for another mini break. Great location, handy for city visits on foot, with nearby pubs and restaurants."

"Hotel is ok "

"Great hotel, clean, lovely communal areas and great bedroom. The music on entering the hotel was extremely loud due to a wedding party, so loud we couldn’t hear the member or staff on check in. Luckily this didn’t affect us as we were out all evening but had we planned to stay in the hotel, this would have been an issue "

"Best spa hotel in Liverpool "

"The hotel is modern and clean. The staff are attentive and helpful. The location is good. "

"Great stay, local to everything "

"Spa is very good for relaxing. Room is very clean and comfortable "

"Lovely, clean, quiet room, with everything I need. I start my holiday here before falling straight into the airport the next morning. I always enjoy my stays. All the staff are friendly. Food is lovely. "

"Great location right next to the station and an easy walk into the city centre. The ground floor has been nicely refurbished and makes a good first impression. Some investment has clearly gone into the rooms too (new taps etc.), but they don’t feel finished to the same standard. The bathroom in particular felt a little tired – the silicone around the shower was messy and old, the toilet didn’t flush easily, and the extractor fan was very loud. Overall a good stay in a great location, but the rooms could benefit from a bit more attention to detail."