Ratings based on 398 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
All of the staff at the Villa Flamenca were friendly and helpful. The breakfast buffet was great! We like walking, and everything was close enough to walk to, including the beach, shopping, and restaurants. We also had a meal at the hotel restaurant and it was great. They offer a good happy hour and we liked the nachos. We got the basic room and it was small, but that’s common in Spain so we are used to that. It was clean, which is what we care about most. Will stay here again if we go back to Nerja!
by A verified traveler
Posted 14 Mar 2020 on Ebookers
Comment from Hotel Management
14 Mar 2020 by Reception / Reservations, Hotel Management
Dear Guest,
Thank you very much for reviewing your stay with us. We hope to welcome you again in the future.
Kind regards,
by A verified traveler from SWINDON
Posted 26 Feb 2020
Great friendly staff, very clean hotel and good facilities.
Comment from Hotel Management
27 Feb 2020 by Reservations / Reception, Hotel Management
Dear Guest,
Thank you for taking the time to evaluate your stay with us. We hope you enjoyed Nerja. Perhaps we may welcome you again in the future.
Kind regards,
by A verified traveler
Posted 20 Feb 2020 on Hotels
Comment from Hotel Management
21 Feb 2020 by Reception / Reservations, Hotel Management
Hello Jane,
Thank you for taking the time to review your stay with us. We hope you enjoyed Nerja, perhaps we may welcome you again in the near future.
Kind regards,
by A verified traveler
Posted 16 Feb 2020 on Hotels
2 night stay in lovely hotel - great location and facilities, friendly staff, comfortable beds and good breakfast
Comment from Hotel Management
18 Feb 2020 by Reservations / Reception, Hotel Management
Hello Vivienne,
Thank you very much for a great evaluation of your stay with us. We hope you will be back again soon.
Kind regards,
by A verified traveler from Malvern, England
Posted 16 Feb 2020
All of the staff of the hotel can be proud of their high standards of professionalism and friendly and helpful manner
Comment from Hotel Management
16 Feb 2020 by Reception / Reservations, Hotel Management
Dear Guest,
Thank you very much for your kind words. We will let our staff know that their profesionalism has not gone unnoticed. We hope you enjoyed Nerja, and look forward to welcoming you again in the future.
by A verified traveler
Posted 15 Feb 2020 on Hotels
Very nice hotel, obviously recently redecorated, really good choice of breakfast. Perfect for our overnight stay.
Comment from Hotel Management
16 Feb 2020 by Reception / Reservations, Hotel Management
Thank you very much for taking the time to review our hotel. We are very happy to hear that you enjoyed your stay with us and look forward to welcoming you again in the future.
Kind regards,
by A verified traveler
Posted 10 Feb 2020 on Hotels
Fantastic hotel,charming
Comment from Hotel Management
12 Feb 2020 by Reception / Reservations, Hotel Management
Hi Steve,
It is great to hear that you enjoyed your stay with us. Hopefully we may welcome you back again very soon.
Kind regards,
by A verified traveler
Posted 7 Feb 2020
Comment from Hotel Management
8 Feb 2020 by Reception / Reservations, Hotel Management
Dear Guest,
Thank you for taking the time to evaluate your stay with us. We hope you enjoyed Nerja. Perhaps we may welcome you again in the future.
Kind regards,
by A verified traveler
Posted 31 Jan 2020
Horrible people, horrible owners. Only out for your money. Shocking customer care.
Avoid!
Comment from Hotel Management
7 Feb 2020 by Relaciones públicas, Hotel Management
Dear guest,
We do not know what could have happened and we regret you have that impression of our hotel. We understand that a treatment as the one you describe, should have been brought to the attention of the hotel management during your stay, as we don't know when, where, how many people or what specific problem you must have had with the hotel. You could have made use of your rights as a consumer by requesting the claim and complaint form specifying what went wrong. Hiding under an anonymous comment is respectable but not very uplifting and credible, specially when hotel staff try at all times to make clients feel at home. Anyhow, to consider us as horrible people is too hard description for us.
Best regards,
