Ratings based on 243 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024 on Hotels
by A verified traveler
Posted 25 Aug 2024
Friendly staff, easy parking.
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 24 Jul 2022 on Hotels
by A verified traveler
Our stay in Nero’s le bains
Posted 5 May 2022 on HotelsStay was good but only left paper cups for coffee no toilet rolls left by cleaner otherwise all good
by A verified traveler from Pensacola, FL
Posted 31 Jul 2019
Excellent service. Clean room. It would have been nice if the parking was closer to the hotel.
by A verified traveler
Posted 18 Jun 2018 on Hotels
by A verified traveler from NI
This hotel does NOT have air-conditioning in May
Posted 6 Jun 2017
Pros: Nothing
Cons: It would be good to have the truth about air conditioning on the website, we have no idea if it ever works.
Location: we didn't stay to see the location
We arrived on a day in May with 32C temperatures and were given a room with the sun streaming in. Tried the air-con but after 2 hours had to contact reception as the room was like a sauna, even with the balcony door open. First we were told air-con was broken and would be fixed next day. No fans were available, but we were moved to a room at the back of the hotel - no shower only a bath in it. Were then told air-con wouldn't be fixed for 2 days as next day was Sunday. This room was also very warm and we had to sleep with the windows open which for safety reasons we were not happy about. Next morning we asked to speak to the manager as we had booked for 5 nights but couldn't sleep in the heat of the hotel and wanted to check out. Manager told us air-con was not on in May even with the exceptional temperatures. Then he charged us for 2 nights even though we had only stayed for one. We had booked free cancellation but he said we had got a good deal so had to be charged for 2 nights. As travellers who regularly use Expedia we were very disappointed in this hotel and could not recommend it.
by Catherine from UK
Mona Lisa
Posted 4 Oct 2015 on HotelsBeautiful spa town, welcoming hotel.
by JOHAN from Muizen - Belgium
good for a 1 day stay
Posted 18 Sep 2015 on HotelsThe hotel was conveniently located for the business I to do, but would not take it again. Very narrow shower, the hotelrestaurant had fish as special of the day, and the entire hotel smelled like it. Breakfast is too expensive for what is being offered. Good bed.
