Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Nice
by A verified traveler
Posted 16 Dec 2024
great service
by A verified traveler
Posted 8 Dec 2024
Pool heater wasnt working and no wifi or tv access, being how i live close by and only wanted to utilize the pool and room to relax with my boyfriend and daughter it was a senseless waste of money. And i called prior to my visit to verify the pool was working properly and still cqme to a freezing cold pool.
Comment from Hotel Management
11 Dec 2024 by Holiday Inn Express Neptune Management, Hotel Management
We sincerely apologize this was your experience. We will discuss this with the team to figure out what happened with the pool during your stay. Again, we're very sorry, and we hope you give us another chance in the future,
by A verified traveler
Posted 7 Dec 2024
Very clean and stuff was excellent
Comment from Hotel Management
10 Dec 2024 by Holiday Inn Express Neptune Management, Hotel Management
Thanks so much! We hope to see you again soon.
by A verified traveler
Posted 3 Dec 2024
Very clean and well maintained. The staff were all very friendly.
Comment from Hotel Management
10 Dec 2024 by Holiday Inn Express Neptune Management, Hotel Management
Thank you! We'll be sure to share your review with the entire team.
by A verified traveler
Posted 3 Dec 2024
Enjoyed stay
Comment from Hotel Management
10 Dec 2024 by Holiday Inn Express Neptune Management, Hotel Management
Thanks!
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Holiday Inn Express Neptune Management, Hotel Management
Thanks for the review and feedback.
by A verified traveler
Posted 23 Nov 2024
Always a nice stay here
Comment from Hotel Management
25 Nov 2024 by Holiday Inn Express Neptune Management, Hotel Management
Thank you so much!
by A verified traveler
Posted 17 Nov 2024
Great stay friendly stay ..great service friendly staff..great atmosphere
Comment from Hotel Management
19 Nov 2024 by Holiday Inn Express Neptune Management, Hotel Management
Thank you so much! We're thrilled you had a great stay, and we hope to see you again soon.
by A verified traveler from Lewisburg
Posted 16 Nov 2024
Excellent check in and room.
Comment from Hotel Management
19 Nov 2024 by Holiday Inn Express Neptune Management, Hotel Management
Thanks for the wonderful review! We hope to see you again soon.
