Ratings based on 8 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2023 on Hotels
Comment from Hotel Management
9 Aug 2023 by G, Hotel Management
enjoyed visiting with you , safe travelss
by A verified traveler
Posted 14 May 2023 on Hotels
Comment from Hotel Management
18 May 2023 by ..., Hotel Management
Joel and Family , thank you for stopping bye . it was grate to met with you all and thank you for your note it put a smile on my hart . Garry Farnham
by A verified traveler
Posted 30 Aug 2022 on Hotels
Comment from Hotel Management
30 Aug 2022 by ??????????????, Hotel Management
Thank you for staying with us at the Nenana Depot . garry
by A verified traveler from Vida
Posted 17 Aug 2022
It was amazing. The rooms were so comfortable and the host gave us treats & drinks. We went to a really nice restaurant that was also very very nice. We very much enjoyed ourselves.
Comment from Hotel Management
18 Aug 2022 by //////, Hotel Management
H0wdy Wendy , you are very delightful . enjoyed your family as well . your all welcome to come back any time . Garry
by A verified traveler
Posted 5 Aug 2022
The building itself is awesome- historical - you can feel the history in the floor boards. That part was amazing! Unfortunately, we didn’t know that 3 rooms share one bathroom. We also didn’t know that the food isn’t checked all that often, so there was some stuff that was moldy for breakfast. Also, we booked two rooms for 7 people, and our one room was rented to someone else, so we were forced to cram 7 people into one room with 2 beds for 2 nights. The proprietor was kind enough in allowing us to use his laundry and we ended up getting our money back for the 2nd room, but the combination of issues sullied the experience for us. Overall, if the proprietor had more help to keep up with the place, it would be great. He was more than kind in giving us a private tour of the attached museum from the closed train station, and that was a highlight. But between the food, the issue with overbooking and the fact that some of the surfaces were not clean, we ended up with a middling/negative experience. In the end, I think just knowing what to expect would have been helpful for us.
Comment from Hotel Management
7 Aug 2022 by ???????, Hotel Management
Good morning Marta , as we disgust be for you left the person that set up the web page and run the B&B dump this all on me this year . being i am not a computer person it's been a bit of a world wind . Getting back to over booking yes a room called a suite is much larger and may have another room . that well be changed on the web page . thank you for enlightening me . As fur as uncleaned areas the breakfast room & bath room are cleaned every day for cleanliness , bed rooms after each rental . i did try to do my best to make the miscommunication on both are parts in getting sleeping pads blankets pillow for the children . also thank you Marta for the $100.00 dollar Donation for the Museum . your welcome to visit a gain . Garry
by A verified traveler
Posted 29 Jul 2022 on Hotels
Alaskan hospitality - friendly, easy going, neat location on the Nenana River and railroad. A real Alaskan experience.
Comment from Hotel Management
11 Aug 2022 by ??????, Hotel Management
Thank you for coming to enjoy the Nenana Depot . the Nenana River flows in to the Tanana River West of the Depot . the Tanana River is at the back side of the Station
thank you for staying with us . Garry
by A verified traveler
False advertising on room
Posted 15 Jul 2022 on HotelsThis train station bandb is not as advertised no tv and windows very difficult to close and open food and condiments not changed as often as they should be .pets were welcome I think but due to the closeness of rooms not a great idea as barking very loud in this space . The beds were the best part of this place very comfortable and bedding was fresh and clean. If you just need a place to sleep it just ok.
Comment from Hotel Management
8 Aug 2022 by ?????, Hotel Management
Thank you for your comments . The 99 year old building can be a bit difficult in the warmer time of the day an the cooling in the evening window may stick a bit , i was more then happy to help you with the window sir. I just took over the B&B this year and was not aware of the advertisement saying wifi & tv was available it is not . thank you for enjoying the Nenana Depot biult in 1923
by A verified traveler
Posted 22 Jun 2022
