Ratings based on 224 Verified Reviews

4.1 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
4 out of 5
by A verified traveler from Port Macquarie

Posted 22 Sep 2024
Lovely place to stay, walking distance to beach, shops and the centre of everything. Lovely pool. Restaurant was fabulous along with great food and staff. Would stay there again. A few minor things with accommodation and this was addressed to staff but this did not affect our stay. Highly recommend.
Comment from Hotel Management
22 Sep 2024 by Management, Hotel Management
HI LeisaThankyou for the feedback - appreciate your kind words
3 out of 5
by A verified traveler

Posted 9 Sep 2024
Good price and roomy space. No views at all.
Comment from Hotel Management
22 Sep 2024 by Management, Hotel Management
Thanks Dale - appreciate your feedback
4 out of 5
by A verified traveler

Posted 28 Aug 2024
The comunication between staff and myself was amazing. The property was safe and quiet and very homey. I would recommend this place 👍
Comment from Hotel Management
28 Aug 2024 by Management, Hotel Management
Thankyou so much for your kind words - it really encourages the teamPlease give us an online reviewThankyou
4 out of 5
by A verified traveler

Posted 28 Jul 2024
Staff, Maria was the best!!! Maria cared to change rooms for a more appropriate room. Shower the flooding floor in the disabled unit created a large problem for all of us. We couldn’t get the air conditioner working to keep us warm. We used our overcoats to wear to bed. Very awkward when I sit up every night with medical issues. The teacups were disgraceful I cleaned then using my fingernails to get the grot off to be able to use. Apart from that the location and personal service from Maria is fabulous.
Comment from Hotel Management
28 Jul 2024 by Management, Hotel Management
Thankyou Sue for the feedback - thankyou for the kind words and apologies for the inconvenience caused. We will raise the issues with the relevant teams urgently.
4 out of 5
by A verified traveler

Posted 19 Jul 2024 on Wotif
Great location, easy access to everywhere
Comment from Hotel Management
28 Jul 2024 by Management, Hotel Management
Thankyou Kylie
3 out of 5
by A verified traveler

Posted 2 Jun 2024 on Wotif
Comment from Hotel Management
28 Jul 2024 by Management, Hotel Management
Thankyou Louise
5 out of 5
by A verified traveler

Posted 8 Apr 2024 on Wotif
What a great place to stay. So central and organised. Everything perfect!
Comment from Hotel Management
17 Apr 2024 by Julie-Ann, Hotel Management
Thank you so much for taking the time to write us a lovely review. We look forward to welcoming you in the future.
5 out of 5
by A verified traveler

Posted 10 Mar 2024
Great accommodation in a lood location
Comment from Hotel Management
17 Apr 2024 by Julie-Ann, Hotel Management
Thank you so much for taking the time to write us a wonderful review. We look forward to welcoming again you in the future.
4 out of 5
by A verified traveler

Large townhouse with views.

Posted 26 Feb 2024 on Hotels
We stayed in the Townhouse apartment. Large sitting/dining area which was great. It was on the second floor, so lucky we didn’t have any knee issues! There seems to be lots of rules too, but overall, a good place to stay. The Westies club was close by, and had great cheap meals.
Comment from Hotel Management
17 Apr 2024 by Julie-Ann, Hotel Management
Thank you so much for taking the time to write a review. In future if you would like to call us on booking we can arrange the one level apartment for your stay.