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Hotel Neiva Plaza

4.5 star property
Luxury hotel with a full-service spa and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neiva Plaza

Exterior
Minibar, in-room safe, desk, soundproofing
Aerial view
Outdoor pool
Rooftop terrace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double Room Standard

Minibar, in-room safe, desk, soundproofing

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Queen Bed(s)

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Lobby

Hotel Metropolitano

Breakfast included
Pet friendly
Free WiFi
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8.0 out of 10, Very Good, (83)
The price is P2,577
P2,577 total
includes taxes & fees
Nov 30 - Dec 1
Hotel Metropolitano

About the neighborhood

Map
Calle 7 N 4 - 62, Neiva, Huila, 410010

What's nearby

  • Santander Park - 2 min walk - 0.2 km
  • University Corporation of Huila - 20 min walk - 1.7 km
  • Guillermo Plazas Alcid Stadium - 2 min drive - 2.2 km
  • San Pedro Plaza Shopping Center - 3 min drive - 2.9 km
  • University Surcolombiana - 4 min drive - 3.4 km

Getting around

  • Neiva (NVA-Benito Salas) - 11 min drive

Restaurants

  • ‪Soca - ‬2 min walk
  • ‪Restaurante Azafran - ‬7 min walk
  • ‪La Catedra - Cafe - ‬1 min walk
  • ‪Caldo Parado - ‬5 min walk
  • ‪Domino - ‬5 min walk

About this property

Hotel Neiva Plaza

Luxury hotel in a shopping district
Take advantage of a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe at Hotel Neiva Plaza . Take some time to relax at the onsite spa. The on-site Regional cuisine restaurant, Salon Azul, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and luggage storage
  • An elevator, a reception hall, and tour/ticket assistance
Room features
All 87 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Salon Azul

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV

Food and drink

  • Champagne service
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 20000 per vehicle (roundtrip)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Neiva Plaza
Hotel Neiva Plaza Hotel
Hotel Neiva Plaza Neiva
Hotel Neiva Plaza Hotel Neiva

Frequently asked questions

Does Hotel Neiva Plaza have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Neiva Plaza pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Hotel Neiva Plaza ?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Neiva Plaza ?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Neiva Plaza ?

Check-out is at 1:00 PM.

Does Hotel Neiva Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 20000 per vehicle applies.

Where is Hotel Neiva Plaza located?

Located in the heart of Neiva, this luxury hotel is steps from Neiva Cathedral and Santander Park. Magdalena River and University Corporation of Huila are also within 1 mi (2 km).

Hotel Neiva Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Apr 2022

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Enrique, BOG

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Neiva Plaza it is well located, near to the financial area, rooms are very comfortable, it has free WiFi and an excellent swimming pool, ideally after a working day, and also the Hotel Staff are really nice
Stayed 1 night in Dec 2020

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Gervaise

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist needs retrained
Receptionist tried to charge 555,000 Cops on bookin pointed booked for 522,000 Cops. She the toll us booking includes breakfast only for first 2 of 3 nights. On check out staff asked why did not have breakfast. Glass in bathroom not cleaned. Mini bar 20% more than room service or restaurant. Pool cloudy at three days thus unable to see bottom at depth of 1.3m. Thus refused to use. Worst left tape on sink turn only 1/8th ( YES 1/8th) will blast water out of V shape sink covering yourself, which our 5 year old son did, showering himself in water in the panicked to escape slipped on tiled floor hitting his head on the floor. By comforting my son for 30 minutes stopped me removing the offending items, as that sound of your childs head hitting the floor is scary to say the least.
Stayed 3 nights in Apr 2019

10/10 Excellent

Carlos, Ottawa - ON Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed at this hotel over 35 years ago and had to go back to it, it did not disappoint. Staff was excellent and the facilities were very good. Unfortunately the city has changed a lot since my last visit and although the hotel is top notch, I would not recommend leaving the hotel at night unless it is in a cab.
Stayed 1 night in Apr 2018

10/10 Excellent

ELIZETH J

Stayed 1 night in Apr 2022

10/10 Excellent

DANIEL

Stayed 1 night in Mar 2022

8/10 Good

Claudia Inés

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Jerson David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valida el costo del hotel vs loq ue se paga
Me encanto el hotel, la alimentación y sus intalaciones, no obstante en hoteles.com me dieornun precio y al lelgar me indicaron que faltaba incluir un valor por seguro, y en mi entender estaba en el valor todo incluido igual apgue mi estadia completa como indico el htel unos 40 mil pesos demas, pero de resto todo maravilloso
Stayed 1 night in Jan 2022

10/10 Excellent

IVONNE CECILIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Excelente el hotel en limpieza , servicio el personal muy amable . Un poco feo la ubicación ya que es en el centro de la ciudad
Stayed 2 nights in Dec 2021

10/10 Excellent

Martha Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

cristobal

Stayed 1 night in Oct 2021

10/10 Excellent

Jose

Stayed 1 night in Oct 2021

6/10 Okay

Camila

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tradicional hotel con excelente servicio
El servicio del hotel es muy bueno, es un hotel tradicional, con salones de eventos al interior.
Stayed 2 nights in Aug 2019

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
Stayed 1 night in May 2019

10/10 Excellent

Rafael Hernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje familiar
El hotel es muy bueno. Las habitaciones son muy limpias y ordenadas. El desayuno en el hotel es sencillo y es bueno. Podría ser más clara la ubicación del parqueadero. Las instrucciones que nos dieron no fueron muy claras y nos demoramos en poco en encontrarlo. La atención del personal es muy buena, todos son muy amables.
Stayed 1 night in Apr 2019

6/10 Okay

Nasly Lorena

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage, gutes Preis-Leistungsverhältnis
Zentrale Lage am Parque Santander und neben der Kathedrale. Taxis direkt vor der Tür verfügbar. Hotelpersonal sehr hilfsbereit und aufmerksam. Sehr gute Klimaanlage (wichtig in Neiva!).Würde ich wieder buchen.
Stayed 2 nights in Feb 2019

10/10 Excellent

Rosa Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Eduardo

Liked: Cleanliness
Hotel muy normal, mucho ruido unido exterior.
Stayed 1 night in Nov 2018

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felicidad total
Excelente

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Hotel mit sehr guter Lage., mittelmäßiger Service.
Sehr zentral gelegenes Hotel. Service begrenzt, Restaurant geschlossen.
Stayed 1 night in Jan 2018

10/10 Excellent

Miguel O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y amabilidad, solicité un servicio adicional y qué dado sin restricción.
Stayed 1 night in Sep 2017