Ratings based on 102 Verified Reviews

4.0 out of 5
95% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 19 Jun 2019 on Hotels
Very close to the station (Xihu - BR line) Looks very old..
Comment from Hotel Management
16 Aug 2019 by 吳先生, Hotel Management
Thank you for your comment.
3 out of 5
by A verified traveler

Overpriced & Over-rated

Posted 8 Jan 2019 on Hotels
A bit overpriced for the condition of the place. Wouldn't call it a 3 star at all, more like a 2.5 star or even less. Said free wifi provided but could barely connect to it, room is old with a moudly smell. Staff are quite nice though, and located in a very good area.
Comment from Hotel Management
15 Jan 2019 by null, Hotel Management
Dear guests, thank you for your presence and suggestions. The museum will look forward to your next visit, thank you for your valuable suggestions.
4 out of 5
by A verified traveler

Posted 4 Jan 2019
Basin tap not working as usual, slow running water but bathroom shower is excellent... Overall ok
Comment from Hotel Management
15 Jan 2019 by null, Hotel Management
Dear guests, thank you for your presence and suggestions. The museum will look forward to your next visit, thank you for your valuable suggestions.
4 out of 5
by A verified traveler from sydney

Posted 20 Dec 2018
good location, close to the MRT Metro. Close to shops, eateries etc. Hotel bed and rooms are comfortable, clean.
Comment from Hotel Management
25 Dec 2018 by null, Hotel Management
Dear guests, thank you for your presence and suggestions. The museum will look forward to your next visit, thank you for your valuable suggestions.
5 out of 5
by A verified traveler

Wonderful and blessed business trip

Posted 25 Oct 2018 on Hotels
Nice snacks, breakfast serve to bedroom, healthy food
Comment from Hotel Management
8 Nov 2018 by null, Hotel Management
Dear guests, thank you for your visit and advice, the museum will be your valuable comments as the recent improvement of the target and look forward to your next visit, thank you.
4 out of 5
by Edward

Service is fine.

Posted 10 Oct 2017 on Hotels
Service is fine, front desk very friendly. Breakfast is too simple/small though.
4 out of 5
by A verified traveler

Convenient location. Friendly staff.

Posted 3 Jun 2017 on Hotels
Convenient location: the hotel is pretty close to Xihu station. Free breakfast: sandwich and drink delivered to the room for breakfast. Staffs were friendly and the room was comfortable. The amenities feel a bit old, but felt acceptable.
Comment from Hotel Management
28 Jun 2017
Dear guests, thank you for your visit and advice, the museum will be your valuable comments as the recent improvement of the target and look forward to your next visit, thank you.
4 out of 5
by Stanley

This traveler left a rating score only Posted 25 Jan 2017 on Hotels
4 out of 5
by A verified traveler

Posted 27 Jul 2024 on Hotels
冷氣翁翁叫叫整晚