Ratings based on 299 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Wonderful stay
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Great restaurant and property
by A verified traveler
Posted 18 Nov 2024
Had a wonderful stay at Xtabi! The resort is beautiful, with stunning cliff-side views of the sea and spectacular sunsets. There is access to swimming and snorkeling at the bottom of the cliffs and there are interesting sea caves to explore. The staff were very friendly and helpful, and greatly added to our enjoyment of the trip. The restaurant is excellent, we dined there for most of our meals. One can easily get a taxi to see other sights in Negril, like 7-mile beach, or the front desk can help arrange transportation and tours. I highly recommend Xtabi!
by A verified traveler
Posted 12 Nov 2024
Clean, economical, great cliff to swim in ocean:)
by A verified traveler
Posted 1 Sep 2024 on Hotels
Bed can use upgrading
by A verified traveler
Posted 24 Aug 2024
I booked a room that the hotel advertised as having cable television and AC. This room was for a higher price than the rooms without. However, there was no television service! I was told by another guest that they hadn’t any television service for about five days. This was almost two months after the hurricane. Other hotels in the area had cable television service. I was told that I could check out (shortly after I checked in and found out that there was no television service) and then contact Expedia for my refund since I booked through Expedia. After contacting Expedia, I was told that Xtabi agreed to refund me only one day’s cost of the two days that I had booked. I didn’t stay at the hotel but they fleeced me almost $80.00 because they did not provide me with the services that I paid for. I rebooked into another nearby hotel that cost more per night but delivered on their promise of cable television service.
by A verified traveler
Posted 7 Aug 2024
I enjoyed my stay didn’t expect the cabin to be so comfortable this is a place was relaxing for sure the cave was a big suprise for me very beautiful scenery. Book it? You won’t regret it
Comment from Hotel Management
9 Aug 2024 by Xtabi Management, Hotel Management
Thank you for such beautiful comments. We are very happy you enjoyed your stay with us. Please come again.
by A verified traveler
Posted 2 Aug 2024
by A verified traveler
Posted 17 Jul 2024
I was not informed there was no wifi or tv which was the main reason i booked in.
Comment from Hotel Management
9 Aug 2024 by Xtabi Management, Hotel Management
Hi Brigitte,SORRY YOU WERE NOT AWARE. WE JUST HAD BERYL, ALL PLACE IN NEGRIL WAS OUT OF WIFI /CABLE TV NOT BECAUSE OF US BUT BECAUSE OF THE PROVIDERS AND THE DAMAGE DONE TO THEIR SYSTEM.WE HOPE NEXT TIME IT WILL BE MORE PLEASANT ONE FOR YOU. PLEASE COME AGAIN.
