Ratings based on 998 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Service and people were great. Rooms were kind of average, and our room was very noisy because it was near the road. It took us way too long to get there and way too long to get from there back to the airport.
Comment from Hotel Management
27 Dec 2024 by DonnaG, Hotel Management
Dear LindaThank you for staying with us. We appreciate your feedback and do apologize if all were not as you expected. We do understand that the one hour and 20 mns ride to get to the Negril area does seems a little longer sometimes. We thank you again for your feedback.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Randymon, Hotel Management
Thank you for the great rating. We are thrilled that you enjoyed your stay with us and we hope to welcome you home again soon
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Randymon, Hotel Management
Thank you for the great rating. We are thrilled that you enjoyed your stay with us and we hope to welcome you home again soon
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Randymon, Hotel Management
Thank you for the great rating. We are thrilled that you enjoyed your stay with us and we hope to welcome you home again soon
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Randymon, Hotel Management
Thank you for the great rating. We are thrilled that you enjoyed your stay with us and we hope to welcome you home again soon
by A verified traveler
Posted 14 Dec 2024
It’s a beautiful property with very nice and courteous staff. It’s more of a throw back to resorts of the 1960’s with free standing cottages so you only have one other neighbor in your building. The grounds are filled with trees and foliage. If you’re looking for nightlife, restaurants, entertainment, swim up pools and people, this is not for you. It’s quiet with a piano singer for entertainment, single buffet style restaurant for food, beach for swimming and other people for talking and communing with when company The crowd skews older and more subdued than other resorts. Many people return year after year and we plan to do the same.
Comment from Hotel Management
20 Dec 2024 by Randymon, Hotel Management
Thank you for the great rating. We are thrilled that you enjoyed your stay with us and we hope to welcome you home again soon.
by A verified traveler
Posted 13 Dec 2024
Staff is awesome very relaxing place to vacay, they take care of it all.
Comment from Hotel Management
20 Dec 2024 by Randymon, Hotel Management
Thank you for the great rating. We are thrilled that you enjoyed your stay with us and we hope to welcome you home again soon
by A verified traveler
Posted 13 Dec 2024
Great staff, well manicured grounds, awesome beach and great chef
Comment from Hotel Management
20 Dec 2024 by Randymon, Hotel Management
Thank you for the great rating. We are thrilled that you enjoyed your stay with us and we hope to welcome you home again soon
by A verified traveler
Posted 2 Dec 2024
Sunset at the palms was an amazing getaway! The plants were all beautiful the staff went above and beyond, the food was so good, and the drinks are the best!
Comment from Hotel Management
2 Dec 2024 by DonnaG, Hotel Management
Hello Ian,We are so pleased you enjoyed your stay with us. We look forward to hosting you again.
by A verified traveler
Posted 30 Nov 2024
I liked the massage provided by Brenda
Comment from Hotel Management
1 Dec 2024 by DonnaG, Hotel Management
Hello YochevedThank you for sharing. We will definitely commend Brenda for you.
