Ratings based on 6 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
clean hotel with great breakfast made to order
Posted 14 Jan 2018
Pros: Breakfast and people
Cons: Room amenities. Add clothes hangers!!!!!
Location: NA....only spent one (transition|) night there.
Nice and clean. Bit lacks basic things such as facecloths and trash cans. Very very skeleton amenities. Good for a one night stay but not more than that. Bathroom was not accessible from room and was adjacent to the room. Not even clothes hangers in room.
by A verified traveler
Nobody picks up the phone in the hotel
Posted 16 Jul 2016
Pros: Nothing
Cons: Give proper address, pick up the phone, respond to email
Location: Very difficult to find
We emailed the hotel a day before asking to arrange transfer and received no reply, tried to call - no answer. When arrived in Colombo, driver did not know the exact location, tried calling - no answer. We had to ask other hotels for location and took us 2 hours to find them. Awful experience.
Comment from Hotel Management
11 Nov 2016 by Mngr, Hotel Management
Sorry to read about your awful experience. The Lagoon Villa is under new management and being operated as a family run B&B... we answer the phone 24/7 and emails within a few hours.
by A verified traveler
Nice stay in Lagoon Villa
Posted 28 Mar 2016 on HotelsWe checked in very very late (1:00am) and the staff were very helpful. The Villa was built a few years back and is maintained clean and neatly. The lagoon view is spectacular. Both the interior and garden are well designed. No excessive piece is found. We really enjoy the stay.
Recommended
for Everyoneby A verified traveler
Don't expect a typical hotel
Posted 9 Mar 2016Beautiful house with views of the lagoon at the end of the garden. Don't expect this to be like a hotel. It definitely felt more like renting a room in someone's holiday home (which is actually exactly what it is!). My boyfriend and I were the only guests when we stayed there in March this year and were met on arrival by the villa's manager and the gardener/on site maintenance man. It was late evening when we got there and did not know that lunch and dinner were not provided at all. Had we known we would have brought our own food to cook in the communal kitchen. Apparently there were nearby places to eat that were only a tuk tuk ride away though but we didn't venture out in the end so I can't confirm! Breakfast was included though and was freshly prepared for us in the morning. It was very tasty.
The bedroom and bathroom were very clean but while there was an AC, a ceiling fan and a plug in fan in our room, it was still not that cool. Compared to the rest of the villa (which only had ceiling fans) it was the coolest though! Also it felt a little strange to be the only people there as the manager does not stay on the premises overnight. Make sure you get his personal phone number to call him should you have any problems. He was keen to help with anything. Overall I would recommend this hotel as long as it suits your needs. As I have already said, it is more like renting a room in a villa than staying in a hotel with staff on hand and a bar and a restaurant at your convenience
Comment from Hotel Management
11 Nov 2016 by Mngr, Hotel Management
Thank you for sharing your experience. Sorry to read that you were left on your own, needed food and didn't venture out. The Lagoon Villa is under new management and being operated as a family run B&B... we are always here, have al la carte menus for lunch, snacks & dinner and can certainly arrange tuktuks for exploring a night on the town.
by A verified traveler
Svært hyggelige eiere, følte oss hjemme!
Posted 19 Nov 2016 on HotelsVillaen er nok 20-25 minutter med bil fra flyplassen og i en landsby utenfor Colombo. Så her er det ikke mye annet man kan gjøre enn slappe av der. Paret som driver stedet er fra Canada og overtok management bare en uke før vi kom. Svært hyggelige mennesker som gjorde at vi følte oss hjemme. De hyret en meget god lokal sjef som disket opp en supergod middag for oss. Alt i alt en meget positiv opplevelse.
by Riyadh
بداية الرحلة في سريلانكا
Posted 14 Jul 2016 on Hotelsالمكان جيد بشكا عام.. كان المكان خالي من النزلاء لحسن الحظ... يحتاج إلى بعض الاهتمام من ناحية الحديقة...