Ratings based on 354 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2024
It was during the Packers family night weekend and it was obvious that they needed more people assisting while breakfast time. The only person there was overwhelmed.
Comment from Hotel Management
19 Aug 2024 by Cobblestone Team, Hotel Management
Hello. Thank you for your review. Our breakfast person strives to do a great job. I did let her know that she is always allowed to ask for help if needed. She did make sure that all food was out and hot for everyone to enjoy! Please let us know if there is anything else we can assist you with!
by A verified traveler from Las Vegas
Posted 1 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Cobblestone Manager, Hotel Management
Im so sorry your stay was not up to standards. Please let me know how I can make it better! I would love to hear about it. I always want to be improving the hotel!
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Cobblestone Team, Hotel Management
Thank you for your wonderful review. Please let us know if there is anything we can do for your next stay!
by A verified traveler
Posted 15 Jul 2024
The staff was very pleasant and helpful. Rooms were clean and updated
Comment from Hotel Management
26 Jul 2024 by Cobblestone Team, Hotel Management
Thank you so much for your wonderful review! We are so glad everything went well with your stay. Please let us know if there is anything we can do to make your next stay better!
by A verified traveler from Gibson City
Posted 15 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Cobblestone Team, Hotel Management
Thank you for your wonderful rating!
by A verified traveler
Posted 1 Jul 2024
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Comment from Hotel Management
26 Jul 2024 by Cobblestone Team, Hotel Management
Thank you for your good review!
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Cobblestone Team, Hotel Management
Thank you so much for the high rating. Please let us know if there is anything we can do to better your stay!
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Cobblestone Team, Hotel Management
Thank you so much for your high rating. We always want the best for our guest. Please let us know if there is anything we can do to better your next stay!
by A verified traveler
Posted 10 Jun 2024
First of all at check in the girl was confirming my credit card number even though I booked through Expedia and of course it was different. Got that squared away and then gave her my debit card for the deposit for room damages and since it wasn't a credit card she wanted $50 cash instead. I had to call my girlfriend in and use her credit card for the deposit. I'm not sure what the deal was but I don't have a credit card and have stayed at many hotels via Expedia and my debit card without incident.
The attached restaurant was very nice but very expensive. We ordered a burger, truffle fries and risotto and they were all delicious. We also had a few glasses of wine and a couple cocktails and they were great. Our server was absolutely fantastic.
The continental breakfast was also very good.
Our overall experience was good, but that foolishness at check in as well as the high priced restaurant and the distance to other reasonably priced eating/drinking establishments will probably keep us from staying again.
Comment from Hotel Management
20 Jun 2024 by General Manager, Hotel Management
Hello, I am so sorry for the inconvenience at the front desk during check in. I have been working with the team to make sure they have an understanding of the incidental hold. I understand when booking on a third party we may have already paid for the room, but we also need a card on file for incidental purposes. There should have never been a cash option and I apologize that they asked. I do appreciate your feedback so we can perfect our team to do even better for next time!
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
20 Jun 2024 by Cobblestone Team, Hotel Management
Thank you so much for your high rating. We are so glad that you enjoyed your stay with us! Please let us know if there is anything else we can do for you and your next stay!
