Ratings based on 811 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Great location in the center of Nederland
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from davenport
Posted 8 Nov 2024
Extremely worn out and not worth the price. No coffee maker in room and none available until their continental breakfast begins at 8 am.
by A verified traveler
Posted 5 Nov 2024
Great spot, quiet, clean, large rooms!
by A verified traveler from CASPER
Posted 3 Nov 2024
No heat
by A verified traveler
Posted 1 Nov 2024
The property isn't well run. The property in its entirety needs to be updated. Mattresses are old and uncomfortable, linens are old, bed spreads are cheap and uncomfortable, carpets are stained, the rooms don't smell clean, lighting is weak, the staff ( not everyone), in general isn't very friendly. Mostly I was ignored when entering or leaving the property. Maybe they just don't do enough business to maintain the property properly, it is tired and not well maintained, inside and out. What a shame as it's the only game in town. I hear the town wants to restrict short term rental property, and this is the only option, that will need to change.
Comment from Hotel Management
1 Nov 2024 by Mike, Hotel Management
Good morning Joseph, I am shocked at your discomfort! To my knowledge the only issue you let staff know was the condition of the bed for the room you booked, however, upon request we moved you to another room! Most guest enjoy the rustic feeling our Lodge gives. I am sorry that you were unsatisfied, but we hope you come back and give us a try again!
by A verified traveler
Posted 22 Oct 2024
Thanks
Comment from Hotel Management
24 Oct 2024 by Mike, Hotel Management
Good morning Aileen, I am glade to see you enjoyed the experience of our Lodge, we hope to have you back in the near future!
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Mike, Hotel Management
Thank you for sharing your experience Lisa, we look forward to having you back again in the near future!
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Mike, Hotel Management
Good afternoon Dave, I am curious to know what we could have done better to make you stay more enjoyable! We hope to have you back again!
by A verified traveler
Posted 14 Oct 2024
Just cozy and in a beautiful spot
Comment from Hotel Management
14 Oct 2024 by Mike, Hotel Management
Thank you for sharing your experience Thomas, we look forward to having you back again!
