Ratings based on 2,709 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2025
Perfect location
Comment from Hotel Management
11 Jan 2025 by Warwick, Hotel Management
Thank you for your feedback. We are pleased to hear that you enjoyed your visit with us.
by A verified traveler
Posted 10 Jan 2025
Just wish there was a bar up top, Like Tip Top!
Comment from Hotel Management
10 Jan 2025 by Warwick, Hotel Management
Thank you very much for your feedback. We are truly sorry that your stay did not exceed your expectations. We are working to make great improvements in this and the coming year.
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Warwick, Hotel Management
Thank you for your feedback. We are pleased to hear that you enjoyed your visit with us.
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Warwick, Hotel Management
Thank you for your feedback. We are pleased to hear that you enjoyed your visit with us.
by A verified traveler
Posted 7 Jan 2025
I have been charged twice for this one night stay.
Comment from Hotel Management
7 Jan 2025 by Warwick, Hotel Management
You were authorized for a damage deposit and charged for a Facility fee. For questions about these fee's please contact Expedia or refer to your booking confirmation. Best,-Warwick Allerton Chicago
by A verified traveler
Posted 6 Jan 2025
Great location
Comment from Hotel Management
7 Jan 2025 by Warwick, Hotel Management
Thank you for your feedback. We are pleased to hear that you enjoyed your visit with us.
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Warwick, Hotel Management
Thank you for your feedback. We are pleased to hear that you enjoyed your visit with us.
by A verified traveler from Seattle
Posted 5 Jan 2025
I don’t like front desk service 1 lady name is Jenifer she is soo rude I don’t no what her problem when she is on desk soo I saw 3 people 1 guy who works in morning and 1 lady behavior is not good they need to learn how to treat guest. Soo please change this staff behavior I stay 12 nights Iam not happy with this stay because I face lot of issues in my stay I change room many time due to issues when I came on front desk they just 1change room no hot water in shower area . Bathtub water block .shower area sliding door not working there is big noise in room .when I came to check out on front desk I ask my complete stay billing invoice the man who work in night shift he just give me 1 day stay invoice I ask him for complete invoice soo he help me to get 5 nights billing and he explain me about that soo I give my email to send me back my complete stay billing still I did not receive and the man who help me he no me Iam old customer in this hotel his name I will mention Gerald night auditor he is nice guy. When I ask this billing in every check out they say you can take in end this morning shift 2 faces I don’t like and I don’t like night shift lady Jenifer please take necessary action not repeat next time because I stay in hotel after I pay pay soo I need complete comfort thank you Warwick allerton group.
Comment from Hotel Management
7 Jan 2025 by Warwick, Hotel Management
We do apologize for your experience. A member of our leadership team will reach out in the near future.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Warwick, Hotel Management
Thank you for your feedback. We are pleased to hear that you enjoyed your visit with us.
by A verified traveler from Seattle
Posted 3 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Warwick, Hotel Management
Thank you very much for your feedback. We are truly sorry that your stay did not exceed your expectations. We are working to make great improvements in this and the coming year.
