Ratings based on 1,374 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
Hotel smells and looks amazing. Great customer service.
by A verified traveler
Posted 6 Jan 2025
Thumbs up! Definitely recommend
by A verified traveler
Posted 6 Jan 2025
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Comment from Hotel Management
6 Jan 2025 by Kevn, Hotel Management
Dear Lisa, thank you for choosing Loews Chicago Hotel and for the 5 out of 5-star rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Kevn, Hotel Management
Dear Joe, thank you for choosing Loews Chicago Hotel and for the 5 out of 5-star rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.
by A verified traveler
Posted 3 Jan 2025
Ongoing lobby renovations made property conditions below expectations.
Comment from Hotel Management
3 Jan 2025 by Jason F, Hotel Management
Dear Gordon, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Jason F, Hotel Management
Dear Loan, thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Loews Chicago hotel.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Jason F, Hotel Management
Dear Sead, thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Loews Chicago hotel.
by A verified traveler
Posted 30 Dec 2024
Great Location. Great Customer Services. Room was very clean. We loved the valet parking. Thank you.
Comment from Hotel Management
30 Dec 2024 by Luis O, Hotel Management
Dear David, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Luis O, Hotel Management
Dear Fatehi, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.
by A verified traveler from Fishers
Posted 29 Dec 2024
Would have been nice to know the whole
Lobby was under construction. We were surrounded by kids in rooms that were loud past midnight. Air in room kept shutting off.
Comment from Hotel Management
29 Dec 2024 by Jason F, Hotel Management
Dear Kimbrea, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We do apologize for any inconvenience during your stay! We hope to see you again and thank you so much for staying with us.
