Ratings based on 334 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Level Managment , Hotel Management
Greetings, Mary. Thank you for your review. We are glad you enjoyed your stay with us, and we hope to see you again soon!
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Level Management , Hotel Management
Greetings, Stavros.Thank you for your review. We are glad you enjoyed your stay with us and hope to see you again soon!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Level Management , Hotel Management
Hi Kely, We appreciate you staying with us and leaving your review. Please be certain to come back to see us again, soon! Happy holidays!
by A verified traveler
Posted 25 Nov 2024
Very clean and modern. Stayed in the junior suite and it was the perfect size.
Comment from Hotel Management
26 Nov 2024 by Level Management , Hotel Management
Hi J! We are thrilled to hear that you enjoyed the setup of our Junior two-bedroom suite. This room layout with the two separate bedrooms and two full bathrooms is a perfect option for guest looking for a bit more space. We hope to welcome you back again. Happy holidays!
by A verified traveler
Posted 25 Nov 2024
Private and secure with beautiful suites
Comment from Hotel Management
26 Nov 2024 by Level Management , Hotel Management
Hi Lisa! Thank you so much for your review. The privacy/security of the property is often a highlight for our guests - we are glad you thought so too. Enjoy your holidays and please be certain to come back to see us again, soon!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Level Management , Hotel Management
Greetings, Jonathan. Thank you for your review. We are happy to hear that you enjoyed your stay with us. We do hope to see you again soon!
by A verified traveler
Posted 24 Nov 2024
I didnt like i was charged an extra 150$ after they asked for 200$ security deposit. For parking and city tax without warning! Needs to be more transparent with all fees at time of purchase.
Comment from Hotel Management
24 Nov 2024 by Level Management, Hotel Management
Hi Michael,Thank you for your review!The parking fee was taken from your incidental hold and not in addition to. We do provide transparent communication about the nightly deposit on our website, online verification and also your registration form upon arrival.We're glad you otherwise enjoyed your stay and hope to see you again in the future.
by A verified traveler
Posted 22 Nov 2024
Very nice spot!
Comment from Hotel Management
22 Nov 2024 by Level Management , Hotel Management
Hi Omar!Thank you so much for providing us with your review. We are thrilled to have provided such a great experience for you. We do hope to be seeing you back many more times!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Level Management , Hotel Management
Hi Aamir! Thank you for staying with us here at Level Chicago River North. We hope to be welcoming you back again!
by A verified traveler from Oakville
Posted 21 Nov 2024
room service would be amazing
Comment from Hotel Management
21 Nov 2024 by Level Management, Hotel Management
Hi Alice,Thanks for the awesome review!We would love to offer food and beverage items to our guests. Definitely food for thought in the future.We're glad you otherwise enjoyed your stay!
