Ratings based on 1,000 Verified Reviews

3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Elyria

Posted 30 Oct 2022
All good
4 out of 5
by A verified traveler

Posted 9 Jan 2022 on Hotels
The room was nice, but heater did not work well, it was too hot in room!
4 out of 5
by A verified traveler

Posted 6 Jan 2022 on Hotels
Overall was good, however was not base TV only stream so we count not used it.
4 out of 5
by A verified traveler

Posted 2 Jan 2022
Super location and nice quiet hotel. Missing some amenities, perhaps due to pandemic issues. No valet parking, no fridge or hair dryer in the room . Staff was very accommodating and hope they survive the pandemic. Would consider staying again.
1 out of 5
by A verified traveler

Bad experience

Posted 25 Dec 2021 on Hotels
No one to help with the luggage, The lady at The front desk was nice but I asked for a room with refrigerator,she said couldn't give me one with two beds . The room was awful !! Even they had some renovations I got very bad room with lots of damages ! the beds seems clean )the only good thing about it No place to hang the towels The carpet was so dirty The light was not bright enough Really hated when first entered,but my dad said we only needed it for the night let's sleep and rest !! Which was hard because of the bang sounds most of the time !!! Over all was bad experience for us I've been to soooo many hotels around the world ,and this is the second worst room we been in!!!
5 out of 5
by A verified traveler

Posted 22 Dec 2021 on Hotels
Comment from Hotel Management
24 Dec 2021 by elia, Hotel Management
Thank you for choosing the gale!
5 out of 5
by A verified traveler

Posted 21 Dec 2021
Location
Comment from Hotel Management
24 Dec 2021 by elia, Hotel Management
Thank you for choosing the gale!
4 out of 5
by A verified traveler

Posted 20 Dec 2021 on Hotels
Parking was an issue. Also room had 1 chair really, should always have 2. Tile on floor in bathroom was cracked.
5 out of 5
by A verified traveler

Posted 16 Dec 2021 on Hotels
Comment from Hotel Management
20 Dec 2021 by elia, Hotel Management
Thank you for choosing the gale!
4 out of 5
by A verified traveler

Posted 13 Dec 2021 on Hotels
Comment from Hotel Management
20 Dec 2021 by elia, Hotel Management
Thank you for staying with us!
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