Ratings based on 268 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2024 on Ebookers
Room smelled very musty, this should be renovated.
by A verified traveler
Posted 4 Jul 2024
Good
by A verified traveler
Disappointing stay on a business trip!
Posted 22 Apr 2024 on HotelsDisappointing stay. Dinner was average. Most staff were friendly apart from one member of staff who said his name was Mathias but that was a manager who was not even working that day which was the first lie and procedded to give another name. When asked to spilt the bill, he refused and said one table one billl. It was a business dinner. I habe travelled a lot for business and never had an issue to split a bill. Other members of staff were equally confused as to why he insisted on this method. Needless to say we will not meet for business at this hotel again. Renovations ongoing so lots of disruption. The only positive aapect is it is a dog friendly hotel and so nice to see so many dogs.
by A verified traveler
Posted 28 Dec 2023
by A verified traveler
Posted 1 Sep 2023 on Hotels
by A verified traveler
Posted 21 Jul 2023
by A verified traveler
Good price quality but a bit dirty
Posted 18 Jul 2023 on HotelsNice receptionists.
The housekeeping collects all dirty dishes and glasses from the customers on a table in the corner near the elevator and they leave it there for days... we have never seen that especially not in (normally very clean) Van der Valk hotels...
by A verified traveler
Posted 17 Jul 2023 on Hotels
by A verified traveler
Posted 1 Jul 2023
by A verified traveler from Amsterdam
Posted 1 Jul 2023
Overall, the hotel is old and in desperate need of refurbishment. No ventilation in the room of any kind and no ability to open a window (we were on the ground floor and the only opening window was the patio door, which obviously had to be locked shut at night for security reasons) - it was like sleeping in sealed box, probably breaking health and safety regulations. The supplied fan was falling apart and very noisy. The corridor to the room smelled dirty, damp and unhygienic. Most staff were nice but one woman in the restaurant was agressive, barging guests out of her way to get to the food counters at breakfast. Limited vegetarian options on the restaurant menu. No non-dairy milk supplied at breakfast - I had to ask for it.
