Ratings based on 7 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
The property claims to be a haveli, but the old haveli is not used much for the average traveler as there is a common living area adjoining four bedrooms. So, most of the “ normal” rooms are in brand new buildings that are not havelis.
The grounds are lovely and peaceful.
The waiter in the restaurant improved dramatically with a small amount of guidance from one morning to the next.
The front desk man who “arranged” our guided tour of havelis in Nawalgarh and Mandawa charged us a rather high price and neglected to tell us that it did not include a car!
Comment from Hotel Management
18 Oct 2024 by General Manager, Hotel Management
Dear Grace, We appreciate your feedback on your experience. It's important to clarify that our establishment blends the traditional haveli ambiance with modern comforts provided in newly constructed areas to ensure our guests' comfort while honoring the architectural heritage. We're glad you enjoyed the serene environment of our grounds. Concerning the restaurant service, your input is valuable to us, and it's great to hear that the staff responded positively to your guidance. On the other hand, we regret any misunderstanding regarding the guided tour arrangements. It appears there was a lapse in communication for which we are actively working to enhance our services to prevent such incidents from occurring in the future. We will address your concerns directly with our team to ensure clarity in our communications about what is included in tour packages and rectify our training procedures accordingly. Your satisfaction is essential to us, and we're committed to delivering experiences that meet the expectations set by our deeply valued heritage. We hope to have the opportunity to better serve you in the future. Thanks & Regards,Ramveer singh shekhawat
by A verified traveler
Beautiful property with attentive staff
Posted 18 Jul 2024 on HotelsBeautiful property, lovely comfortable rooms and friendly helpful staff. We were given a tour of the old Haveli on the property as well as across the road. Situated on a quiet road, Nawalgarh is a must see town.
Comment from Hotel Management
24 Jul 2024 by Manager, Hotel Management
Dear Lieza, We are delighted to hear that you enjoyed the beauty and comfort of our property, as well as the friendliness of our staff. It's great to know that the tour of the old Haveli was a highlight for you, and that you appreciated the tranquility of our location. Nawalgarh indeed has much to offer, and we're glad you had the opportunity to explore its charm. Your positive feedback is very much appreciated and helps us to continue providing memorable experiences for our guests. We hope to welcome you back soon for another enjoyable stay. Thanks & Regards,Dilip
by MunishBhardwaj from New Delhi
Steep for its price
Posted 28 Aug 2014 on HotelsThe staff was very nice and did eveything to make my stay comfortable. The Rajasthani food is quite nice. However, having said that, the price per night is a bit steep. For the same amount, I have stayed at much more luxurious and better located properties. I think the per night rate is at least 30% higher than what it should be. All in all, I did have a pleasent stay at Koolwal Kothi
Recommended
for Everyoneby Aged guys from English living in France
A Good Experience
Posted 12 Apr 2012
Pros: Large spacious room with fine views over the lawns and pool.
Cons: Limited menu
Location: Just a few 100 yards from the centre of the town
We had a very pleasant stay over looking a beautiful pool and lawn away from the noise and bustle of the town while giving easy access to the many well decorated Havelis. The staff were helpful, pleasant and well dressed. Our only reservation was that the smart restaurant had only a very limited vegetarian menu with spice levesl to suit most European tastes but not British. The very friendly owner assured us that given notice the these reservations could be overcome.
by A verified traveler
Posted 8 Nov 2011 on Hotels
Arrived at this heritage hotel and were well assisted by staff. Our heritage room met all of our needs very well with good functioning A/C and updated bathroom.
What makes this haveli stand out is the friendly and accommodating service as well as the delicious and affordable restaurant. We'd stay here again. The hotel manager arranged for an area guide on very short notice who did an excellent job. Stay Nov 2011
Recommended
for Everyoneby SB from Berlin
Wunderbare Atmsophäre
Posted 12 Sep 2012
Pros: Ruhe, Service, Freundlichkeit
Location: Wenige Schritte ausserhalb des Zentrums eines kleinen, malerischen Städtchens.
Freundlicher Service und sehr guter Komfort. Nur einen Wunsch mussten wir mehrmals wiederholen: Dass während des Sonnenuntergangs, wenn die Muezzins rufen und die Vögel und Insekten besonders intensiv zwitschert, das einmalige und unverwechselbare akustische Szenario nicht durch das lautstarke Einspielen von Popmusik zunichte gemacht wird.
by A verified traveler from Carpi - Italia
Hotel WelcomHeritage: ideal to visit Haveli
Posted 31 Aug 2011 on HotelsClean and confortable hotel. Good service. Good restaurant. Suitable to visit Haveli of the town and all Shekhawati.
