Ratings based on 13 Verified Reviews
2.7 Room cleanliness
3.5 Service & staff
1.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2019
Made me feel like home, would definitely rent again!
Comment from Hotel Management
31 Aug 2019 by Harold, Hotel Management
Thank you. As long as my guest express their expectations to us when they arrive at our Guest House, we will always go out of our way to help them have a fantastic stay.
You will always be welcome to return.
by A verified traveler from Freeport, Bahamas
Posted 19 Apr 2019
Great host! Comfortable stay! Would definitely stay again!
Comment from Hotel Management
3 May 2019 by Mr Dawson, Hotel Management
This is what myself and staff aim for. 100% satisfaction for our guest. If anything is out of place when you arrive, please let us know. Please understand that there is no need to wait until after you leave to comment about it, when we might very well be able to address it & fix it.
Thank you for considering our Guest House property.
by A verified traveler
Posted 16 Apr 2019 on Orbitz
I love everything in the Danwson's house. The house is very clean, smell good and Mr Harold is very kind.
Five stars service!
Comment from Hotel Management
17 Apr 2019 by Mr Dawson, Hotel Management
Thank you for taking the time to write a review. We here at the Dawson's House, always aim to please our guest, and we are glad you were completely satisfied.
by A verified traveler
Posted 14 Apr 2019 on Travelocity
Comment from Hotel Management
1 May 2019 by Mr Dawson, Hotel Management
Travelocity and Expedia allows this person and others to leave a review when they have not stayed at the property. This person never stayed with us.
by A verified traveler
Stay away!!!!!
Posted 5 Mar 2019 on HotelsI book for a queen size bed, when I arrive it was a twin size bed. The bathroom was small and unclean. The owner's grandchildren were making noise upstairs. The towels were cheap and smell. It was a total disaster. I ended up leaving the same day and book into a hotel.
by A verified traveler
Posted 28 Feb 2019
The hotel page shows the featured image of a pool when in fact this property is not a hotel and it does not have a pool. This property is a private home in a gated community. Harold, was at least a nice person. However, our stay here was one of the worst experiences my wife and I have had in our travels.
1. On the property page the bed is described as premium bedding. The bed we slept on was the first box spring bed we have slept on in at least 15 years and the noise of the spring added to the discomfort of the mattress. Anyway, hardly what I would describe as "premium bedding"
2. At first, the room was on the warm side, not quite hot, but not comfortable. Because this was a private house and I realize room temperature can be personal I understand this. The correction the owner had provided was a large floor fan that only worked at 1 of the 3 speeds. The room did temperature did go down after about an hour and that was not so bad.
3. Shared bathroom? Oh my, this was a huge discomfort for both of us. Again, this was deceptive on the page as the 2 rooms shown with descriptions, one says private bathroom and the second room shown bathroom is under "more info" and it only describes the bath and shower head. No mention on shared bathroom.
4. Cleanliness? the overall big picture would give one the feeling the place is clean. on closer inspection the area rug in our room needed vacuum and there was a condom wrapper under the bed.
could go on, but had to condense due to word count
Comment from Hotel Management
5 Mar 2019 by Harold, Hotel Management
Our HOME is classified as a GUEST HOUSE in name and description (please look just above where it says 'Guest Reviews'). We do love to get ACCURATE feedback from guest. This is how we are able to improve on our guest experience. We did accommodate this guest's CHECK-IN at 1 o'clock in the morning. Check-out is 12 noon, and we were unable to allow for a late Check-Out request, because we had other reservations. Our community offers the relaxation of a Large Pool, Basket ball/Tennis Court, Exercise Room and Kids Play Area (this is not available @ 1am). Our guest chose the shared bathroom accommodation and not the 'Comfort House, Non Smoking, Private Bathroom'. Expecting a HOTEL and instead booking a GUEST HOUSE and not being able to over stay their check-out time, must have irritated our guest to the point where they felt it necessary to give the lowest score, and write an untruthful review.
Please look at all our reviews, so you will understand we do run a REASONABLY PRICED, very clean, comfortable Guest House with a pool.
by A verified traveler
Dawson House, very poor accommodation
Posted 20 Feb 2019 on HotelsTheir is only a small bedroom with a double bed, styrofoam pillows and cheap polyester linens. Towels were rough and old and ratty. Bathroom is so tiny you cannot move and facility was dirty. Toilet was broken and flushed every 10 minutes, couldn't sleep. Very disappointed in Hotels.com, is a reputable site and I expected them to check out their recommendation. Cannot understand how this place can be recommended.
Comment from Hotel Management
26 Feb 2019 by Mr Dawson, Hotel Management
So sorry that we could not extend your 'check-out time' to 2pm, but we did have another guest arriving, so we had to be firm about the original 12noon 'check-out'. I hope that other potential guest reading your review will understand that ALL of the negative INACCURACIES could stem from your late 'check-out' request being denied. We run a clean, comfortable (reasonably priced), Guest Home, which we continue to monitor and update, and most of are guest are VERY satisfied.
by A verified traveler
Posted 14 Feb 2019 on Hotels
Would never stay there again. Smelled and was creepy.
by A verified traveler
Posted 8 Feb 2019
Quiet place and easy to find staff was great,safe place,
Comment from Hotel Management
10 Feb 2019 by Mr Dawson, Hotel Management
We are happy to know we met your needs. As for all our guest, just let us know your requirements, and our staff will try our best to help.
Thank you.
by A verified traveler
Do not book not a hotel....its a house.
Posted 7 Feb 2019 on HotelsThis was a home. Gated community. We had a bedroom full bed and put a twin mattress on floor no blankets. Very uncomfortable
Comment from Hotel Management
19 Feb 2019 by Mr Dawson, Hotel Management
We are listed as a GUEST HOUSE. Just like our property name 'Dawson's HOUSE'. All our options are provided upon request. Extra bedding is available for up to 3 people. Blankets, sheets, and xtra fluffy pillows are all stocked and ready for our guest. Please choose the room which already has 2 beds listed, otherwise if you choose a room with 1 bed, we can only offer to bring in a pillow-top mattress in an attempt to satisfy your needs without an extra charge. We often get great reviews for our HELPFUL STAFF, but while you are here please communicate with us YOUR NEEDS.
