Ratings based on 149 Verified Reviews

4.8 out of 5
94% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Very clean and warm and inviting
5 out of 5
by A verified traveler

Posted 20 Oct 2024
It's a nice place to stay when visiting/hiking Tongariro National Park. Highly recommend.
4 out of 5
by A verified traveler

Posted 19 Oct 2024
Quirkiness and antique furniture. Limited access to tv channels.
4 out of 5
by A verified traveler

Posted 1 Sep 2024
Warm and cosy!.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2024
5 out of 5
by A verified traveler

Posted 5 Jul 2024
Beautiful vintage charm, antiques and art. Comfortable beds and heating for winter. Delicious breakfast laid out with formal style.
3 out of 5
by A verified traveler

Posted 24 Jun 2024
I booked a room with a double bed and double sofa bet however, the sofa bed couldn’t set up. We asked to the receptionist then she changed our room immediately . We cooked for breakfast in the kitchen. The kitchen facilities are pretty convenient and nice and cleaned . Even plates and mugs are designed fancy.
Comment from Hotel Management
25 Jun 2024 by Louis, Hotel Management
Thank you for the review. We appreciate it. We are happy to you found the kitchen facilities convenient and liked the style of our crockery.We are however sorry the sofa bed did not work and have been able to fix it now. We are happy we could help out by moving you to another room. Hopefully this did not cause too much of an inconvenience for you.
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Cosy, comfortable and thoughtful host. We came here to enjoy some peace and quiet without the hassle of meal preparation. This place was perfect for us and it’s within walking distance of a few dining places. It’s self-contained though, so the option of preparing our own meals was available.
Comment from Hotel Management
25 Jun 2024 by Louis, Hotel Management
Thank you so much for the lovely review, Jill! We truly appreciate it.We're delighted to know you enjoyed your time with us and found the suite cosy and comfortable.We hope to welcome you back again soon.
5 out of 5
by A verified traveler

Posted 12 May 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Louis, Hotel Management
Thank you for the review - we really appreciate it!
5 out of 5
by A verified traveler

Posted 6 May 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Louis, Hotel Management
Thank you for the review - we really appreciate it!