Ratings based on 972 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
by A verified traveler
Posted 21 Jun 2024
This is a small hotel and not a big chain and everyone was pleasant. Great value all the way down to the free breakfast. The staff was very accommodating and I was able to rest well while here on work.
Comment from Hotel Management
22 Jun 2024 by West Bank Inn Staff, Hotel Management
Franco we are extremely excited to know you had a wonderful stay. As we try our best to make all our guest satisfied with our service. Look forward to accommodate you again soon!
by A verified traveler
Posted 19 Jun 2024
by A verified traveler
Posted 19 Jun 2024
I’ve been staying there 35 yrs every time I stay it’s a little worse than before , toilet dirty, moldy food In microwave, carpet filthy
Comment from Hotel Management
22 Jun 2024 by West Bank Inn Staff, Hotel Management
Lloyd, on behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler from Fayetteville
Posted 16 Jun 2024
Affordable and easy to get to
Comment from Hotel Management
16 Jun 2024 by West Bank Inn Staff, Hotel Management
Thank you for reviewing us, we are glad that you enjoyed your stay and we look forward for your next visit.
by A verified traveler from miami
Posted 3 Jun 2024
The woman at the office she is super nice and help me a lot thanks
Comment from Hotel Management
4 Jun 2024 by West Bank Inn Staff, Hotel Management
Ramses, I am glad to hear that you enjoyed your stay with us. We will try our best to accommodate all our guest. We hope seeing you again. Thank you
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by West Bank Inn Staff, Hotel Management
Michael, I see you have been coming to this hotel frequently but this time you were not satisfied with your room. Could you please let us know what was wrong with your rooms so we can fix the issue?
by A verified traveler
Posted 27 May 2024
Great
Comment from Hotel Management
29 May 2024 by West Bank Inn Staff, Hotel Management
Hello Stephanie! Thanks for the amazing rating!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by West Bank Inn Staff, Hotel Management
Good afternoon Stephanie! Thank you for taking the time out to submit a review about your stay with us. We are so happy to see that you enjoyed your stay with us and look forward to accommodating you again soon!
by A verified traveler
Posted 19 May 2024
It was a nice, clean place. Pricing was great, and the staff was really friendly.
Comment from Hotel Management
19 May 2024 by West Bank Inn Staff, Hotel Management
Good afternoon! Thank you for taking the time out of your day to submit a review! We are glad you enjoyed your stay here with us at The West Bank Inn and look forward to accommodating you again in the near future!
