Ratings based on 665 Verified Reviews
2.8 Room cleanliness
2.8 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
I’m like property y reception
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
by A verified traveler
Posted 5 Nov 2024
Good
Comment from Hotel Management
5 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
by A verified traveler
Posted 26 Oct 2024
five star
Comment from Hotel Management
26 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
by A verified traveler
Posted 20 Oct 2024
it was simple and comfy
Comment from Hotel Management
21 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your review! We're happy to hear that you found your stay simple and comfortable. We look forward to welcoming you back for another pleasant visit!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Sophia CSR, Hotel Management
Hi Edgar,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
by A verified traveler
Posted 9 Sep 2024
The front desk guy in the morning is very helpful
Comment from Hotel Management
12 Sep 2024 by Sophia CSR, Hotel Management
Hi Edgar,Thank you for your feedback! We are thrilled to hear that the front desk staff provided excellent service. We’ll pass along your kind words to them. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Sophia CSR, Hotel Management
Hi Maria,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
by A verified traveler
Posted 2 Sep 2024
Bathroom was falling apart smell like dirty cigarettes
Comment from Hotel Management
3 Sep 2024 by Sophia CSR, Hotel Management
Hi Andres,I'm sorry to hear about your experience with the bathroom and the unpleasant smell. This is certainly not the standard we aim for. We appreciate your feedback and will address these issues with our team to ensure improvements are made. Thank you for bringing this to our attention.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Sophia CSR, Hotel Management
Hi Shanaye,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
