Ratings based on 557 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review and for rating us 3 out of 5. We appreciate your feedback and will use it to enhance our services. We hope to provide you with a better experience on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 19 Oct 2024
Very comfy beds and rooms
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Samantha,Thank you for your feedback! We’re thrilled to hear that you found our beds and rooms very comfortable. Your comfort is important to us, and we appreciate you sharing your positive experience. We hope to welcome you back for another restful stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Hotel Manager, Hotel Management
Dear William F,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
by A verified traveler
Posted 17 Sep 2024
Breakfast was rather limited. Free so what would you expect
Comment from Hotel Management
18 Sep 2024 by Hotel Manager, Hotel Management
Dear Gary,Thank you for your feedback. We’re sorry to hear that the breakfast options were limited. We understand that a variety of choices can make a big difference in your stay. We appreciate your understanding regarding the complementary nature of the breakfast and will use your comments to explore ways to enhance our offerings. Sincerely, Hotel Manager
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Hotel Manager, Hotel Management
Dear Ahna,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 6 Jul 2024
Front desk room and bedroom smelled clean.
Comment from Hotel Management
8 Jul 2024 by Hotel Manager, Hotel Management
Dear Anna,Thank you for your glowing feedback. We're pleased to hear that you found our rooms to be clean and fresh during your stay. Maintaining a welcoming atmosphere is important to us, and your feedback reinforces our commitment to cleanliness. We hope to welcome you back soon for another enjoyable stay.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Jul 2024
Comfortable bed, good breakfast
Comment from Hotel Management
8 Jul 2024 by Hotel Manager, Hotel Management
Dear Kristen,Thank you for your great feedback. We're delighted you enjoyed our comfortable beds and breakfast offerings! Providing a restful night's sleep and a satisfying start to your day are priorities for us. We look forward to exceeding your expectations on your next visitSincerely, Hotel Manager
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Madhvi, Hotel Management
Candice,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn near Parc Natchitoches.We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.Hope to see you soon.
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
2 Jul 2024 by Hotel Manager , Hotel Management
Dear Nikki,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future.Sincerely, Hotel Manager
by A verified traveler
Needs maintenance
Posted 15 May 2024 on HotelsComment from Hotel Management
2 Jul 2024 by Hotel Manager , Hotel Management
Dear Edward,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We are aware that some areas require maintenance, and we are actively working to address these issues. Your comments are important to us, and we hope to provide you with a better experience on your next visit.Sincerely, Hotel Manager
