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Hotel Costaustralis

3.5 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel Costaustralis

Cozy dining area with a large wooden table and plush stools, surrounded by exposed brick walls and a high ceiling with wooden beams.
Overlooking a serene lake, this waterfront hotel features a striking tower and beautifully lit windows.
Relax in a welcoming space with a comfortable sofa set, wooden table, and exposed brick walls.
Two single beds, a comfortable armchair, and a bedside table with a lamp make this room a cozy retreat.
Unique ship-shaped model suspended from the ceiling, complemented by a plush armchair and functional wooden table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Sea View

1 bedroom, premium bedding, down comforters, in-room safe

Superior Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Sea View

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Sea View

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

1 bedroom, premium bedding, down comforters, in-room safe

Quadruple Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Superior Double Room, Sea View

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room, Sea View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, premium bedding, down comforters, in-room safe

Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Premium bedding
Down duvet
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Single Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room Superior with Sea View

1 bedroom, premium bedding, down comforters, in-room safe

Triple Room Superior with Sea View

  • Sea view
  • Sleeps 3

View all photos for Double Room Standard with Street View

1 bedroom, premium bedding, down comforters, in-room safe

Double Room Standard with Street View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Superior with Sea View

1 bedroom, premium bedding, down comforters, in-room safe

Double Room Superior with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Pedro Montt 262, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk - 0.2 km
  • History Museum - 6 min walk - 0.5 km
  • Puerto Natales Casino - 6 min walk - 0.5 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Cueva del Milodon - 11 min walk - 0.9 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬7 min walk
  • ‪Cafe Kau - ‬5 min walk

About this property

Hotel Costaustralis

Hotel in the city center
Consider a stay at Hotel Costaustralis and take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, luggage storage, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 110 rooms offer comforts such as premium bedding and heated floors, as well as thoughtful touches like free WiFi and laptop-friendly workspaces.
More amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, heated floors, and heating

Languages

English, Spanish

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P4,137 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Is Hotel Costaustralis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Costaustralis?

Self parking is free at this property.

What time is check-in at Hotel Costaustralis?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Costaustralis?

Check-out is at noon.

Does Hotel Costaustralis provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Costaustralis located?

Located in the heart of Natales, this hotel is steps from Última Esperanza Fjord and Costanera. History Museum and Puerto Natales Casino are also within 10 minutes.

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Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 486 reviews
Rating 8 - Good. 126 out of 486 reviews
Rating 6 - Okay. 35 out of 486 reviews
Rating 4 - Poor. 17 out of 486 reviews
Rating 2 - Terrible. 21 out of 486 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel - wonderful staff - amazing view
Stayed 1 night in Feb 2025

6/10 Okay

Sidhartha

The hotel needs an update. The staff is friendly and professional.
Stayed 1 night in Apr 2025

6/10 Okay

Ben

Disliked: Property conditions & facilities
Helpful staff, put the room I requested is not given. The staff doesn’t read room requests. Just OK.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel on the waterfront. Excellent breakfast. Close to restaurants and shops.
Stayed 1 night in Dec 2024

4/10 Poor

Kathy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy uncomfortable small room, poor furniture. We paid for superior double room with sea view.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a view

The hotel was spacious, we got a last minute twin room for a reasonable price, bed was comfy, and breakfast was varied and delicious with made to order omelettes
Stayed 1 night in Jan 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very kind staff. Late checkout and great breakfast was appreciated. A bit overpriced
Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with awesome landscaping views!
Stayed 1 night in Nov 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating for early check in. Great breakfast options. Awesome views. Overall, a great experience!
Stayed 1 night in Dec 2024

10/10 Excellent

wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It locates by the seafront and tourist attractions waterfront. Some rooms have great views of the waterfront and the mountains.
Stayed 1 night in Dec 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull place
Stayed 1 night in Aug 2024

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are good, especially the ones with the mountain view. The exterior of the building needs updating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Classical style hotel in front of lake
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated on the shore of Ultima Esperanza Fjord in Puerto Natales, both a destination in itself, a way station for adventures in Chilean Patagonia, and the launching point for flying to Antarctica.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would go back!

Lovely hotel, great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aumpika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost loved it!

The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
Stayed 2 nights in Mar 2025

8/10 Good

cindy

Flyer in the bed
Stayed 1 night in Feb 2025

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice view to the sea!
Stayed 1 night in Oct 2024

6/10 Okay

Jill

Disliked: Property conditions & facilities
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
Stayed 2 nights in Mar 2025