Ratings based on 253 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2023
by A verified traveler
What a dump!
Posted 17 Jan 2022 on HotelsThis hotel is a dump like no other. Having booked a superior room I was given a basic room in the basement with no window. Upon complaining, I was sent to a second room which was also basic and windowless. Finally, I got a "superior" room as in the published pictures but it was half-buried (see picture). I stopped complaining except that after a few hours I had to move to another superior room dungeon because the aircon was not working properly. How can Hotels.com possibly send their customers to this absolute ditch.
by A verified traveler
Posted 6 Mar 2021 on Hotels
by Ian from Miami
Overnight
Posted 18 Feb 2015 on HotelsIt was a quick overnight before flying to Fernando de Nonronha,
The staff was friendly, the room was simple but clean and the breakfast was very nice (included) with many options,
by Jamylle from Rio de Janeiro
Good
Posted 9 Oct 2014 on HotelsThe hotel claims to have a parking lot however, they have available places to park outstide the limits of the hotel exposing the car at night time. On top of that, this space is not fully connected to the hotel perimeter for it needs someone to unlock the door to allow the guest to reach the car without having to walk an entire block. Aside from that, everything was really good and the staff absolutely friendly!
Recommended
for Everyoneby A verified traveler
Great Hotel
Posted 4 Jul 2014Excellent location great room service highly recommended
Recommended
for Everyoneby A verified traveler
Nice hotel close to beach
Posted 30 Jun 2014Good pool, nice location, good bars nearby - Cais 43 being the best
by Chris from Lansing, Michigan
Beach, beach, beach
Posted 22 Jun 2014 on HotelsIf you want to be close to downtown Natal and the beach, this is a prime spot. The rate seemed reasonable, although I am curious to know how much it would cost when the World Cup is not going on. But on the on whole, I enjoyed it. My room had a great view of the ocean, and the breakfast buffet provided an interesting introduction to Brazilian food, including their love of starches and fruits. Undoubtedly the best part is being 30 feet from the ocean, which is a little rough, but at certain times of the day swimmable.
Recommended
for Everyoneby A verified traveler from Mexico
Very nice hotel in a not very nice neighborhood
Posted 21 Jun 2014Hotel was very clean and nice but neighborhood was not nice at all.
Recommended
for Everyoneby Garrett from Austin, TX
A few issues, but we would return.
Posted 20 Jun 2014Signage is very poor, difficult to find. Parking was confusing, staff was not helpful. Most things were lost in translation ...
