Ratings based on 286 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jul 2024 on Hotels
The food was good quantity, quality just ok.
Reception very friendly
Recommended
for Everyoneby A verified traveler from Lucena, Brazil
Great location
Posted 11 Feb 2017
Pros: The location--right on the beach
Cons: Hotel needs lots of little fixes. No room service after 10 PM and there's no place nearby to get anything.
For the price it’s not a bad hotel—not perfect, but a great location. The hotel has 166 rooms, is right on the beach and has several pools, a tennis court and they serve microbrew beer at the pool (so far so good!). A good many of the rooms have a view of the beach and the ocean (if you ask, the front desk will do their best to accommodate you if your booking did not include this).
The space could be better used. While they have some lovely antiques scattered about and the restaurant where breakfast is served has a wonderful view overlooking the beach, there are several bars and lounge areas that appear to have used to have servers that are just used for seating. The hotel in general needs a bit of TLC (there are some problems of mold, but nothing outrageous) and there is no room service after 10 PM.
We were here for Christmas vacation and the hotel was packed, but there was still adequate parking on site. Some earlier commenters noted that the hotel is a bit far from town, but it only cost about R$25 by taxi to get there, so if that’s a deal breaker, then this isn’t the place for you. Otherwise the staff were, generally, very pleasant and mostly all were helpful.
by A verified traveler
Family friendly, beautiful views of the coast!
Posted 30 Jun 2014 on HotelsThis hotel is very accommodating and location on the beach was beautiful. To get to Natal or Ponte Negra requires a cab, so be prepared to pay for that... but not an inhibitor from me staying here again. Staff was GREAT!
by A verified traveler
Posted 28 Jun 2014 on Hotels
by Madeline98 from San Francisco, CA, USA
Former Beauty
Posted 22 Jun 2014 on HotelsObviously a lovely hotel 20+ years ago, but VERY run down now. Despite the bad reviews ,we stayed 2 nights during the World Cup because there were not many accommodations for 3 adults in Natale for the US game. We paid almost $300 US per night and thought the price outrageous. The beds were marginally comfortable and the plumbing worked. The location is right on a beautiful beach and the breakfast was great and varied.
by D from California
Hotel stay
Posted 22 Jun 2014
Pros: Nothing
Cons: Pictures showing reality.
Very dirty and old hotel for the price. Towels were old and dirty, WI-FI was not working at all. A/C did not work. Elevators not working. One of the Worst experiences.
by Ariel from Santiago, Chile
Better pics than rooms
Posted 28 May 2013The hotel is offered as 4 star, but I would rank it 2.
by A verified traveler
Posted 19 Jul 2024 on Hotels
by A verified traveler
Posted 8 Jul 2024 on Hotels
O.lugar é maravilhoso, mas a instalações são antigas algumas condições insegura.
by A verified traveler
Decepcionou demais no final
Posted 8 Jul 2024 on HotelsO custo benefício do hotel é bom. As refeições do restaurante principal são boas. Na área de petiscos são poucas variedades e quase sempre as mesmas. As cervejas são de marcas boas (Heineken, Budweiser, Duplo Malote, Devassa e chopp Brahma e artesanal). Refrigerante com opção zero. Ponto a se avaliar é ter área de drinks fora do bar molhado da piscina. Se você desejar um drink ou uma dose de bebida quente à noite você tem que ir até o bar molhado (mesmo não estando na piscina). Outro ponto que frustou demais foi a nova regra deles, o check in inicia às 14h (quase depois do almoço) e o checkout ao meio dia, enquanto em outros hotéis eles te oferecem o último almoço, o Aram Imirá te proíbe. Isso mesmo, eu comprei duas diárias (de sexta a domingo) e cheguei na sexta de 23h, já não tinha mais jantar, o único ponto de alimentação são pizzas requentadas e com pouca variedade, não pude tomar drink e não tinha qualquer indício de vida noturna. Tudo bem. Na saída, cortaram a minha pulseira e o almoço é servido pontualmente às 12h. Justamente para ninguém conseguir almoçar antes de sair. Poderiam liberar o último almoço, ou simplesmente servir às 11h. Mas pelo contrário, tem uma gerente super grossa, que faz questão de fiscalizar para que ninguém tenha a chance de almoçar. Mas no check in, dependendo do horário vc já não come mais nada. Isso acabou com a reputação do hotel. ARAM NUNCA MAIS. ESSA ATITUDE FOI DESUMANA.
