Ratings based on 94 Verified Reviews

4.8 out of 5
4.7 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Nov 2024
A true gem, easily one of the most memorable and charming places I have ever stayed in. The staff were all so warm and hospitable. We had a toddler with us and everyone was so sweet and genuinely kind to us, a group of foreign visitors. Every part of the hotel was furnished with charm and personality, with care given to even the smallest details such as the daily floral arrangements and warm matcha and snacks upon our return. The rooms and onsen were all extremely clean and well maintained. Breakfast and dinner in the beautiful partitioned dining areas were exceptional! Each meal showcased the best that the season and surroundings had to offer. The river outside the property was gorgeous. I would love to visit again in future.
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Hospitality is top-notch, an 11/10 if I could, and this made up to some degree for the tired and old condition of the rooms, which also has a musty smell in the bath and bathroom. Common areas of the ryokan, especially the lounge and onsen, were terrific. I have to mention again the absolutely terrific hospitality of all the staff, which made returning to the ryokan each day feel so welcoming. From the lovely old obaasan greeting us at the door each day, to the old ladies preparing fresh flower arrangements every day, to the matcha and sweets in the lounge right after we return from a day out, and also the jazz and piano music, and coffee and drinks in the lounge.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 9 Nov 2024
食事が夕食朝食共に個室で良かった。 貸切風呂も広くて心地よかった。貸切風呂の料金がもう少し安くてもいいのかなと思いました。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2024
5 out of 5
by A verified traveler

Posted 15 Oct 2024
長女と2人で伺いました。 2泊でゆっくり過ごさせて頂きました。 料理も2日とも異なるメニューで楽しめました。 又お伺いしたいです。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2024
5 out of 5
by A verified traveler

Posted 29 Aug 2024
食事も美味しい おもてなしの心がいっぱいで過ごしやすい 漫画が豊富