Ratings based on 4 Verified Reviews
2.2 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
The rooms were not ready with toiletries when we got to the rooms. We had to ask for toilet paper and have the rooms dusted.
Positive note: the pool was very good and clean and the dining area was clean.
by A verified traveler
Posted 2 May 2024 on Hotels
We went on a family beach trip. The picture is the room on the internet is not the same as the actual room. The room is clean , but it needs a lot of work, our room door has a hole with a masking tape on it. Toilet seat has no cover. No toilet paper in the bathroom. The wall paper in the bathroom is peeling off. Their TV only has a few local channels. No telephone in the room to call the receptionist. The only plus thing is they gave us our extra pillows and towels and the staff are courteous.
by A verified traveler from pasig
Posted 23 Apr 2023
They made us stay at the 3rd floor, (3 senior citizens) but the room was dirty especially the toilet, the roof was falling out and was so dirty
by A verified traveler
Posted 28 Jul 2022 on Hotels
Comment from Hotel Management
14 Aug 2022 by Shoreland Beach Resort by Cocotel Team, Hotel Management
Dear May
Greetings from Shoreland Beach Resort by Cocotel
Thank you for taking the time to share your experience with us on Agoda. Your feedback is truly valued
We also would like to express our gratitude for taking your time to write a comment of great experience, which undoubtedly makes our job worthwhile.
We are very excited and look forward to your return for another memorable experience.
Best regards,
Shoreland Beach Resort by Cocotel Team
