Ratings based on 13 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024 on Hotels
Friendly staff. Easy check in but requires printout of booking confirmation. It would be nice to check in paperless. Pool area is nice and we enjoyed the swim. Front beach area lots of small drift woods and unclean so unsafe to swim. They said they clean them in the morning but around afternoon they should clean them again as they accumulated. Over all we enjoyed our stay.
by A verified traveler
Posted 8 Jun 2024
Beach closed at 7pm and the pool at 10pm which I don't like since we started to swam late night. Cafeteria had a limited offer. Most of their menus are not available.
by A verified traveler from pasig
Posted 26 Mar 2024
Clean
by A verified traveler
Posted 1 Jul 2023 on Hotels
No extra outlet for charger.
Bathroom smells bad. Toilet not flushing properly. Had to request for bucket and mug
by A verified traveler
Posted 27 Oct 2022 on Hotels
by A verified traveler
Posted 19 Jul 2022 on Travelocity
Was different from the picture.
Comment from Hotel Management
14 Aug 2022 by RSAM Beach Resort by Cocotel Team, Hotel Management
Dear Grace,
Greetings from RSAM Beach Resort by Cocotel
Thank you for taking the time to share your experience with us on Agoda. Your feedback is truly valued
We also would like to express our gratitude for taking your time to write a comment of great experience, which undoubtedly makes our job worthwhile.
We are very excited and look forward to your return for another memorable experience.
Best regards,
RSAM Beach Resort by Cocotel Team
by A verified traveler
Terrible stay!
Posted 25 Jan 2022 on HotelsTotal and complete disaster! Regret booking it. No WIFI in room, No fridge, No toiletries, Room was tiny, Choice of breakfast is local only, No water in the room, No wardrobe. Lighting in the bathroom is very dim. Restaurant closes early.
by A verified traveler
Posted 5 Jul 2021
Overall experience is good.
Situated at Calayo Coast, ~7-9 kms. away and is adjacent to Pico De Loro Hamilo Coast, Peninsula and Punta Fuego areas.
Stayed last July 4-5 to celebrate with my wife our 21st wedding anniversary.
Mobile Phone/Cellular signal is poor - not the properties’ fault.
No wifi in the property.
Room – clean, with aircon and cable, no toiletries. No room phone, so if you want to have room service, you will need to personally go to the reception or mini bar to order which is just a few steps away from any the rooms/unit.
Food is just fine - could be improve (serving time, food preparation, food taste, food and hard wine selection)
Beach is just walking distance and is clean.
Pool is small but clean – we did not use it all as we spent most of our time at the beach.
Staff are accommodating.
by A verified traveler
Posted 30 May 2021 on Hotels
We stayed here with my family and we were 17 all. All the staff are very nice and very helpful. Agatha & Jasmine from restaurants were very helpful & friendly . They make sure everything was good during our breakfast time. From the person checking the room, reception, & restaurants were very nice. I highly recommended this hotel resort because the staff are very friendly & they make sure you are comfortable during your stay.
by A verified traveler
Posted 6 Jan 2020 on Hotels
