Ratings based on 282 Verified Reviews

3.9 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Feb 2024
Big room,nice staff..dog can relax as well as owner❤️… Shower water so slow🥲 bathroom old.
5 out of 5
by A verified traveler

Posted 25 Jan 2024 on Hotels
it was good stay. I could relax. the hot springs and souna were great. Loved it.
5 out of 5
by A verified traveler

Posted 3 Jul 2023
From the perspective of "being able to stay with our pet dog", we thought it was excellent value for money. Although not brand new, parts of the room had recently been renewed with a stylish and practical feel. (琉球 tatami is a very unique and good idea.) Our dog loved the spacious room and places to go for a walk. The breakfast buffet was quite good. Front desk staff were always gracious and accomodating. I think will visit again. It is nice and quiet. And it is a good location from which to explore areas such as Minami Aizu, Tadami, etc. Thank you everyone for making our stay so pleasant and memorable.
4 out of 5
by A verified traveler

Posted 8 Aug 2022
The room was clean and comfortable. The buffet was delicious.
4 out of 5
by A verified traveler

Posted 5 Jun 2022
Located at quiet area and easy access from anywhere.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2021 on Hotels
2 out of 5
by A verified traveler

Posted 13 Aug 2021
Nice place but the staff mostly not approachable.
4 out of 5
by A verified traveler

Posted 5 Aug 2021 on Hotels
Great location in the beautiful forests of Nasu and convenient to go everywhere we wanted to go. The onsen was really lovely. If we were to book it again we would get a futon room and not the beds, which were really hard and unpleasant.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2020 on Hotels