Ratings based on 279 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
The service was excellent. The property is adorable. And the food is wonderful.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 5 Nov 2024
We really appreciated how the staff practiced the principles of hospitality.
by A verified traveler
Posted 19 Oct 2024
A lovely stay with modern furnishings!
by A verified traveler
Posted 11 Oct 2024
The Hotel is very quiet, which we appreciated enormously, beautiful pool and enough lounge chairs also.
The Italian restaurant has an interesting menu and is tasty, the bottle of wines are over priced, I know because we are wine consumers and connoisseurs.
You will enjoy THE ISLAND HOTEL
by A verified traveler
Posted 3 Oct 2024
Excellent service all around. Friendly staff. Great food. Large room and bathroom. Amazing mattress!
by A verified traveler
Posted 7 Sep 2024
Overpriced
by A verified traveler
Posted 31 Aug 2024
Love this gem. Very peaceful and upscale!
by A verified traveler
Posted 25 Aug 2024
Stayed here for about 5 days…so
Here’s a Honest review:
Pros
The STAFF amazing !!!! From the front desk staff to the wait staff.
Dining experience is also 5/5!
The pizza shop and Italian Restaurant amazing!
Property definitely has amazing food.
I’m a picky eater , very picky so if I say it was amazing it was very good.
Upscale crowd. Not many kids on site.
A lot of locals come in to use the facilities; which made me feel very comfortable.
Small resort, a peace of mind away from the busy tourist areas.
24 hour gym
Cons:
No wait staff by pool at all! Very annoying. No towels, you gotta flag down someone to get service outside.
Although wait staff was attentive when needed inside the Yellowbell ; very chatty in the corners ..you can tell it’s young staff. A little unprofessional.
Housekeeping! Ugh 😑 there was only one housekeeper that unfortunately cleaned my room to satisfaction. The others on duty barely cleaned the front of my suite , barely made my bed or replaced towels. It was annoying.
The one housekeep;young lady named Angel you could tell she was trained differently than the older staff and cared about hospitality. She would even leave jazz music playing on our tvs once she left. She was just amazing !
Room floors and carpet could be up Kept better. ( kinda raggedy for the price of the hotel)
Other than that again the stay was a nice one!
Will definitely return just for the staff and food alone!
Thank you for a fun week at the Bahamas! 🇧🇸
by A verified traveler
Posted 18 Aug 2024
This property is beautiful!!! Makes you feel like you are on a remote Island. I will definitely be back
