Ratings based on 390 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
Love it
Comment from Hotel Management
25 Sep 2024 by Danny Norris - GM, Hotel Management
Thank you, April, for your kind words. I am glad you enjoyed your stay.
by A verified traveler
Posted 7 Sep 2024
The staff was very friendly and helpful. It was a plus to have security on the premises. I was on the 3rd floor and could hear everyone around me.
Comment from Hotel Management
8 Sep 2024 by Danny Norris - GM, Hotel Management
Thank you for your feedback and I am glad you enjoyed your stay.
by A verified traveler
Posted 28 Aug 2024
Staff was very friendly, nice being able to pet cute dogs, clean hotel, I would definitely stay here again. Highly recommend it
Comment from Hotel Management
8 Sep 2024 by Danny Norris - GM, Hotel Management
Thank you Stephen for your awesome review and I am glad you enjoyed your stay. We hope to see you again with your next visit to Nashville.
by A verified traveler
Posted 23 Aug 2024
Convenient to work. Comfy beds
Comment from Hotel Management
23 Aug 2024 by Brianna V. Director of Operations, Hotel Management
Thanks for the awesome review, Susan. We appreciate you staying with us and hope we get the chance to host you again soon!
by A verified traveler
Posted 19 Aug 2024
Im addition to a well operated and clean property, the management has been able to assemble a wonderful staff who are consistently friendly and always taking steps to keep the property clean.
I would recommend this property to anyone seeking a convenient and safe stay near Nashville for an extended period.
Comment from Hotel Management
22 Aug 2024 by Brianna V. Director of Operations, Hotel Management
We appreciate your raving review, Michael and we are very happy you enjoyed your stay. Thank you for staying with us and we hope to see you again next time!
by A verified traveler
Posted 18 Aug 2024
The lady at the front (Crystal) was the only good thing about the place. She was very helpful and accommodating
As far as the hotel There were holes everywhere. Destroyed furniture. Mirrors and toilet were Chipped. Screen was off window and in the room!
Comment from Hotel Management
22 Aug 2024 by Brianna V. Director of Operations, Hotel Management
Thank you for the review, Andrew. It looks like your stay didn't go as planned and we apologize for the inconvenience. We hope you give us another chance to host you in the future.
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Brianna V. Director of Operations, Hotel Management
Thank you for the 5 STAR rating!
by A verified traveler
Posted 17 Aug 2024
The Staff were welcoming and very nice. Especially Mrs. Cynthia. She made sure all my accomodations were met, and she always kept a smile. The rooms were also clean and spacious. I felt safe and would definitely recommend. 10/10
Comment from Hotel Management
22 Aug 2024 by Brianna V. Director of Operations, Hotel Management
Thank you for your review, Cora. We think Ms. Cynthia is pretty awesome too! We hope to see you again soon!
by A verified traveler from old Hickory
Posted 3 Aug 2024
Nothing
Comment from Hotel Management
5 Aug 2024 by TGC, Hotel Management
Hello, Jamie.I'm sorry to hear you did not enjoy your stay. We would love to hear what we could have done to make it better. Please reach out to me via our hotel main line.Thank you,Jill TaylorDirector of Marketing and Culture
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Brianna V. Director of Operations, Hotel Management
Thanks for taking the time to provide a review, Logan. We appreciate you staying with us and hope to see you again soon!
