Ratings based on 325 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
There is no hot water in the shower. My husband took a cold shower hoping that the water would warm up and it never did.
by A verified traveler
Posted 14 Nov 2024
We always enjoy our stays at TownePlace Suites. We can count on them to be clean and comfortable. Marriott has been our hotel of choice for several years now.
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 12 Oct 2024
Check in staff was wonderful! Great customer service.
by A verified traveler
Posted 23 Sep 2024
I wouldn't stay here again. The staff didn't show up to make breakfast, so it was dry cereal and coffee only.(The poor lady at the desk was doing the best she could though). Also, they have a setting on the AC where it doesn't run at night, so the room was hot and stuffy all night.
by A verified traveler from Lambertville
Posted 16 Sep 2024
Booked at the last min on Expedia. Needed a place to stay on our way through. And it said that they were pet friendly. Called to tell them that we had a small dog. They charged us $100 for one night with a little potty trained dog. Crazy. That was basically the cost of the room.
by A verified traveler
Posted 2 Sep 2024
I was able to check in early, then was told pool was closed which was one of the reasons I chose this location. I was disappointed however we told we could go across the street to sister hotel. Overall stay was decent.
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler from Ballwin
Posted 6 Aug 2024
King with pullout is small. Pullout couch touched bed & No mattress pad for pullout couch
by A verified traveler
Posted 2 Aug 2024 on Hotels
