Ratings based on 349 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from topeka

Posted 4 Jan 2025
Great location. Beautiful lobby and bar
Comment from Hotel Management
4 Jan 2025 by Jfos , Hotel Management
Thank you! Glad to hear you enjoyed your time with us.
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Terrific stay just after Christmas. Great location in downtown Franklin!
Comment from Hotel Management
31 Dec 2024 by Jfoster , Hotel Management
Thank you Steven. Glad you enjoyed Franklin.
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Excellent stay
Comment from Hotel Management
30 Dec 2024 by Jfoster, Hotel Management
Thank you Jamie!
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Jfoster, Hotel Management
Thank you Charlie.
5 out of 5
by A verified traveler from Franklin

Posted 28 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Jfoster , Hotel Management
Thank you heather.
5 out of 5
by A verified traveler

Posted 23 Dec 2024
The hotel is beautiful and the location is just great! The restaurant 1799 is a must.. The food was so delicious and the service is incredible.. This is a must stay if you attend the Dickens Christmas, it was just a wonderful. Everyone that worked in the hotel was just so friendly and wonderful. This is a must go to hotel and city!! I will definitely be returning. Thank you for a wonderful time.
Comment from Hotel Management
23 Dec 2024 by Jfoster, Hotel Management
What an incredible review! Thank you so much for staying with us. We hope to see you again next Christmas season. merry Christmas.
5 out of 5
by A verified traveler

Posted 19 Dec 2024
The staff was very nice during our short stay.
Comment from Hotel Management
19 Dec 2024 by Jfoster, Hotel Management
Thank you Taylor. Glad you enjoyed your time with us. See you again soon!
4 out of 5
by A verified traveler

Posted 10 Dec 2024
All good
Comment from Hotel Management
10 Dec 2024 by Jfos, Hotel Management
Thank you.
4 out of 5
by A verified traveler

Posted 1 Dec 2024
Very nice but overpriced
Comment from Hotel Management
1 Dec 2024 by Jfoster, Hotel Management
Thank you for staying with us.
4 out of 5
by A verified traveler

Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Jfoster, Hotel Management
Thank you.