Ratings based on 173 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Arrival/tired: dark - lights, TV (tried for light) not working. Not good first impression. Eventually found all was unplugged. Only COLD shower 2 days; really bad. Ceiling light/fan in BR would come on all night (and day) by itself. Thought it was morning with light coming on. Had to keep remote in hand at night to turn off light, since it would repeatedly turn back on by itself after turning off. Remote holder in BR released itself, loudly crashed to floor in the middle of the night (frightening way to awaken). Fan would also turn off or change speeds when light did its thing. (Much sleep lost.) Volume and mute on TV didn't work at all; very aggravating. Would be nice to have more hangers and USB/phone chargers, hooks and shelf (or other) in bathroom to hang clothes/hold stuff while using shower, guitar (but missing two strings (would've been great to use/can't bring ours on plane). Really wanted to like this place; all else was good (safety locks, location, clean and enough stock for the week, good mattress, climate control, windows, furniture). The TV with no volume control, the cold showers, that awful BR light/fan turning itself off and on constantly - were all the worst things.
by A verified traveler
Posted 30 Sep 2024
Check in and out process were very easy, parking is limited but we found a spot each day we were there. Cleanliness could be significantly improved, there were stains all over the couch, the walls were visibly dirty with stuff caked on them. The sheets on the bed were these weird disposable sheets I’ve never seen before and the lighting in the rooms was absolutely awful. The location and general set up was convenient. You could walk to Broadway (a bit of a long walk) or take a short Uber/taxi ride.
by A verified traveler
Posted 21 Sep 2024
Never a Sonder property again!
by A verified traveler
Posted 18 Sep 2024
Convenient location. Post office hub next door had some racket early in the morning, but not too bad. Overall pretty great place.
by A verified traveler
Posted 16 Sep 2024
Great little apartment.. Private and unique. Quiet but able to walk to lower broadway. Scooters avaialble right outside as well. Clean. Love the easy check in process. Only minor complaint is that I had to carry my luggage up the small flight of stairs. ALso, the living room rug could use a freshen up- it was kind of old looking. Bed was great, kitchen perfect. Central air worked good. Very clean.
by A verified traveler
Posted 10 Sep 2024
I was very satisfied.
by A verified traveler
Posted 17 Aug 2024
3 star hotel suite experience that is roomy and having a full kitchen makes a huge difference
by A verified traveler
NO TV IN BEDROOM
Posted 14 Aug 2024 on HotelsOverall i really like the location, property, and unit. The courtyard area was really cool. BUT....no TV in the bedroom is CRAAAZZYYYY. Barely any storage anywhere in the unit. Very minimal bathroom counter space.
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Sonder, Hotel Management
Hi Leslie, thank you for your review. Our guest services team is available 24/7 if you’re open to sharing more details about your stay.
by A verified traveler
Concerts trip
Posted 11 Aug 2024 on HotelsNice location to downtown, parking was tight but it was told on site that it’s limited. Was a quiet trip till last night person load upstairs around 3 am but other then that nice stay
