Ratings based on 969 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
It was wonderful.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by General Manager, Hotel Management
Dear Cynthia,Thank you for the beautiful review. We are thrilled we met your expectations for a fantastic stay at Residence Inn Nashville Downtown/Convention Center. We hope to have the pleasure of doing so again on your next visit to our city.Juan MeraGeneral Manager
by A verified traveler from New Albany
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Laura,Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Residence Inn Nashville Downtown/Convention Center and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Juan MeraGeneral Manager
by A verified traveler
Posted 25 Nov 2024
I love how festive the environment is and the special igloo addition was super cute! Staff is very friendly and the breakfast was delicious.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Deyanira,Thank you for being our guest and for your excellent feedback! We’re delighted you enjoyed the festive atmosphere and found the igloo addition charming. It’s always great to hear when our seasonal touches resonate with guests. It’s also wonderful to know our thoughtful associates and breakfast made your stay even more enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back to Residence Inn Nashville Downtown/Convention Center for another memorable experience!Juan MeraGeneral Manager
by A verified traveler
Posted 21 Nov 2024
Awesome staff
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Clint,We are delighted you enjoyed your stay at Residence Inn Nashville Downtown/Convention Center. It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our city.Juan MeraGeneral Manager
by A verified traveler
Posted 21 Nov 2024
Wonderful Hotel
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Barbara,It was a pleasure to read your fantastic review of the Residence Inn Nashville Downtown/Convention Center. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit our city.Juan MeraGeneral Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Patrick,Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Residence Inn Nashville Downtown/Convention Center and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Juan MeraGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Shelley,Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Juan MeraGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Brian,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Juan MeraGeneral Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Jenn, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Residence Inn Nashville Downtown/Convention Center. We'd love to host you again someday for yet another unforgettable visit.Juan MeraGeneral Manager
